Rated 4.1 out of 5 by 279
Rated 5.0 out of 5.0 by TF63 nice hotel
Stayed here after a visit to Chester Zoo as hotel only 20 min away, lovely receptionist and easy check in, room with 2 double beds was very clean and spacious with air con, would definitly go back if in area.
July 23, 2015
Rated 3.0 out of 5.0 by PeteS1 Nice Staff but tired hotel
I understand hotel upgrades are ongoing but basic services like A/C and wifi should ALWAYS work.
Mattress far too soft for a comfortable sleep.
July 21, 2015
Rated 5.0 out of 5.0 by AlandLiz Efficient
Extremely professional and friendly check in and check out.
The hotel gave me everything I needed - efficient, no nonsense, friendly and comfortable room with easy access to free wifi.
July 20, 2015
Rated 5.0 out of 5.0 by dragonqueen2 Comfortable bed and great service
This is the second time I have stayed at this hotel. Again it was for a wedding. I felt safe on my own in the room. It was a nice clean relaxing room which was also reasonably quiet given the nearness of the A55. I had no problems while there so only saw the staff when I passed reception but they were courteous.
July 18, 2015
Rated 5.0 out of 5.0 by brandyshot short break
excellent stay as usual, lovely friendly staff, nice clean rooms, excellent food
July 10, 2015
Rated 4.0 out of 5.0 by Dave Kiwi Nice Place to Saty
We find this hotel well situated, easy to find and great parking . A complete package with restaurant, rooms and cable TV and bar.
A great hub when working in the Deeside or Chester area.
July 8, 2015
Rated 2.0 out of 5.0 by walbassuk A55 West Chester location
A part of the chain that needs some TLC, looking a little tired and unloved. There is a letter from Holiday Inn posted in the lift saying there is planned refurbishment, but no sign of it actually happening.
The staff were polite and helpful, although I got the feeling they were pretty stretched with a lot to do between not many people.
July 7, 2015