Rated 4.2 out of 5 by 500
Rated 5.0 out of 5.0 by saints man excellent service
convenient location and value for money - happy to recommend it to anyone else
June 15, 2016
Rated 4.0 out of 5.0 by Buddy71 Well done staff!
It's because of the staff at the Holiday Inn in Colchester that ensure we keep choosing The Holiday Inn group of hotels when making future trips.
June 7, 2016
Rated 5.0 out of 5.0 by TravellingInterim Colchester Holiday Inn - upgraded rooms
Been staying here weekdays on business for 7months.
The hotel has progressed through a bedroom refurbishment programme with minimal disruption; the results are very good.
Some problems existed with housekeeping (non-replenishment of tea/coffee, shower gel etc).. these were always rectified promptly and courteously by Front Desk team, and in the background hotel management worked effectively to preclude further issues. Problem resolved short and long term.
Food and beverage service both in room and in restaurant is great: varied, well presented and tailored to my specific needs as needed.
Leisure facilities are good albeit every now and again the steam room needs the "air freshener" topping up (as happens in most gyms/hotel leisure facilities). Quickly rectified when requested.
It is true over the winter of 2015/16 the hotel had some issues with housekeeping as mentioned above however Management has worked tirelessly to resolve these... the service has been back up to standard since early 2016, together with a few personal touches here and there to make you feel more welcome.
The people make this a great hotel now: from General Management, Front Desk, Leisure, through to the Food
June 6, 2016