Rated 4.4 out of 5 by 341
Rated 4.0 out of 5.0 by petem200 Clean tidy hotel.
Clean tidy hotel. Slept well with a very comfortable bed. However the shower over the bath was poor and could do with upgrading.
June 26, 2015
Rated 5.0 out of 5.0 by Rackhams78 Great Staff
We stayed at the Holiday Inn, Colchester as we were taken my son - aged 2 - to Colchester Zoo. Due to the horrendous traffic on the M25 we did not get to use the facilities on offer – which is a shame but we next time we visit.
The purpose of the stay was that we were taken my 2 year old son to Colchester Zoo, as he wanted to see the elephants – (never seen one before in the flesh). Have to say the deputy manager on site during our visit – Darrell was excellent – made us feel welcomed from the moment we arrived.
Even helped us when we were charged twice by the restaurant - fantastic
June 23, 2015
Rated 3.0 out of 5.0 by Gordon20 Understaffed
The hotel was fully booked but obviously understaffed. The restaurant for breakfast our first morning was untidy with dirty plates and dishes covering most of the tables causing problems for a table to be found for us. The food available was good but there were certain shortages or had not been replaced. Also cups and plates were on tables in reception and also along corridors from room service waiting to be collected. The staff were always very helpful and tried to make our stay enjoyable. The overall feeling that a small number of staff were struggling to deal with all services. Our bathroom had been quickly cleaned as had the making of our beds. We had previously stayed at this hotel and all had been fine but this was not a pleasant stay.
June 20, 2015