Rated 4.2 out of 5 by 420
Rated 3.0 out of 5.0 by Sabir79b Not better than before
At the reception, my colleague got a room with now view and then he requested a different and as well a quiet room, but they gave another room near to the rail.
I wanted to enter my IHG, at first instant the receptionist was not evening knowing what is it until her senior explained.
There was no Laundry service at all. The bathroom towel was not smelling good, the iron table cloth was stained.
We put wake up calls, for first two days no calls and when we asked the other day not even an sorry.
The Bar service was poor and the breakfast became more basic (previous stay there were fresh fruits and counter staff for freshly prepared foods). Everything was just basic and very rough attitude.
November 22, 2015
Rated 1.0 out of 5.0 by joy and paul a hotel to avoid
Very disappointed this time. Have stayed at this hotel various time in the past but will not be staying again
November 20, 2015
Rated 5.0 out of 5.0 by Stuart4444 Colchester
Great relaxing visit, very clean and modern hotel with good internet access.
November 19, 2015