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Rated 4,3 out of 5 by 183 reviewers.
Rated 4,0 out of 5,0 by GREAT LOCATION THE LOCATION WAS GREAT FOR US AS WE WERE VISITING THE UNIVERSITY OF MIAMI. VERY CLOSE TO THE METRO AND OTHER EATERIES ETC. STAFF WAS FRIENDLY AND HELPFUL ESPECIALLY THE FRONT DESK. WE FELT THE FOLLOWING COULD BE IMPROVED: 1.CLEANLINESS OF THE CARPETS 2. CLENLINESS OF THE BATHROOM ATLEAST THE DAILY CLEANING SHOULD IMPROVE. 3. THE SIZE OF THE BATHROOM WAS SMALL. NOT SURE HOW THIS COULD BE REMEDIED. WE FOUND THE PLATES WERE NOT ALL THAT CLEAN AND THE BREAKFAST SEEMED STALE AS THEY WERE IN LARGE CONTAINERS AND THE CONSUMPTION SEEM LOW. HOWEVER THE PRICE YOU PAY IS FOR THE LOCATION AND WE WOULD BE WILLING TO PAY AND STAY AGAIN. 21. September 2014
Rated 4,0 out of 5,0 by Updating The hotel needs have some updating fresh paint new carpet 18. September 2014
Rated 5,0 out of 5,0 by Best Ever If you want a nice quiet place but still have room to enjoy a pool and some shopping time. Holiday Inn Coral Gables - Univerity is the place to be. The staff are great and so accomodating, the rooms are wonderful and clean, the plus is that there is a great shopping district, mall and theater only a mile away from the hotel. Also, don't forget to get the breakfast included in your stay. I love the swimming pool and had a great view from my balcony. 18. September 2014
Rated 5,0 out of 5,0 by Great Customer Service After a very long drive from Orlando, I was excited to find this Holiday Inn right across the street from my destination. Arriving well after 1 AM, I was very tired and wanted to get into a room quickly. Expecting to find a tired and very slow front desk helper, I was pleasantly surprised when I was greeted by Booker. He was very friendly and energetic and he went above and beyond to help me find a suitable room. 5 stars for customer service! 15. September 2014
Rated 5,0 out of 5,0 by Helpful, friendly service. I loved the ice-cold water that was always available in the lobby. I slept very well. The service was also great, and Moira at the front desk was a huge help. I will be staying there again. 14. September 2014
Rated 4,0 out of 5,0 by clean hotel, great staff All was good/great with this hotel except the breakfast buffet was poor quality especially for the price. Wanted to watch the local Miami Hurricaine football game on TV but they didn't have ESPN 11. September 2014
Rated 5,0 out of 5,0 by Great hotel staff Great team at this location; great pool; directly across from the UM campus. 9. September 2014
Rated 5,0 out of 5,0 by ideal location for U of M visit only suggestion is that they clean the filter in the Air conditioner to remove the smell other than that great stay 3. September 2014
Rated 4,0 out of 5,0 by Comfortable Bed Overall very good. Breakfast included would be good. Availability of free coffee in lobby poor 3. September 2014
Rated 4,0 out of 5,0 by Nice Place I would definitely come back. Very nice and friendly staff Pillows too soft though. All in all a nice experience and our second stay here. Convenient to U of Miami. 2. September 2014
Rated 5,0 out of 5,0 by Front Desk - Michelle Michelle greeted me after a long and tiring flight to Miami. She provided me with EXCELLENT customer service. I did not have a reservation, and she assisted me with kindness, and she really wanted to make sure that I was comfortable. She was so helpful in making sure that my stay at the hotel was enjoyable. GREAT JOB!!! 2. September 2014
Rated 5,0 out of 5,0 by A most tentative staff in a hotel that cares. This was a great surprise, as I had not stayed in a Holiday Inn for many years, but it is up there with the more expensive chains, and you feel that everyone is going out of their way to make your stay count. The rooms are nice and quiet for the most part - air conditioner a bit noisy - and the pool area is quite wonderful. (I would hope that the hotel might outlaw smoking in the pool area in the future though.) Breakfast was ample, beds and pillows comfortable, but as I said, it's the staff that make the place feel very much more than just a check-in -check-out place. 30. August 2014
Rated 5,0 out of 5,0 by A very well run hotel We have stayed at this hotel around a dozen times over the past two years. We could have stayed at other hotels but, the staff at this hotel consistently goes above and beyond to make our stay enjoyable. It is a clean and well-maintained property. It's obvious this hotel attracts and retains talented people and they are well-trained. 29. August 2014
Rated 5,0 out of 5,0 by Overall stay was pretty good Rooms are well-equiped with modern amenities and it is always nice having a restaurant in the hotel. 27. August 2014
Rated 5,0 out of 5,0 by Service could not be better. It was a great experience as it has been in our previous stays and expect the same in the future. 27. August 2014
Rated 5,0 out of 5,0 by Amazing staff! This location across the street from the University of Miami is convenient for families for new student orientation activities. 27. August 2014
Rated 5,0 out of 5,0 by Great Hotel Near UM Nice decor, bar, restaurant, great pool. Rooms are comfortable. Convenient to UM, Shopping and Metro. 26. August 2014
Rated 4,0 out of 5,0 by Coral Gables Holiday Inn -UM Good value - excellent staff! The room was good. Even though it was on first floor facting parking lot, no excessive noises were heard. The room was updated excpept for issue with carpet near bathroom. The bath was small, but manageable. The staff went our of their way to assist. They were a delight to interact with on a daily basis. 26. August 2014
Rated 3,0 out of 5,0 by Beware We had booked a room on the website with two double beds. When we arrived we were told we would have a room with a king bed because we had booked a standard room and not a room with two double beds. This made no sense since all the prices of the rooms were the same. So it's like check in and get a surprise room. And there was a three night minimum! The whole experience was very disappointing to say the least. 25. August 2014
Rated 4,0 out of 5,0 by hotel confortble y bien localizado mi estadia fue muy buena, por la eficiencia y rapidez de servicio, excelente comida, pena que no sea mas variada. seguro, super limpio, igual que un hotel de 5 estrellas. sector super seguro. 22. August 2014
Rated 5,0 out of 5,0 by friendly staff/ small hotel peace greeted pleasantly by staff. Quiet and personal stay. Bed comfortable. Would be nice if restaurant was open at lunch time. Close to University and transit. Traffic intense on Dixie Highway. 21. August 2014
Rated 5,0 out of 5,0 by Convenient to the University I would highly recommend this property for individuals or families visiting the University of Miami. Its convenient location, friendly staff and comfortable beds provides a great space to relax, unwind and explore Coral Gables and the surrounding South Florida area. It's awesome that Holiday supports the university by offering discounts for major activities like Homecoming. I stay annually at this property - and so did my parents when they visited me in college! 20. August 2014
Rated 4,0 out of 5,0 by Great location, friendly staff, good value Lovely Moria in reception promised us a great time during our week stay and she delivered, along with the rest of the efficient, friendly staff. The property is well managed with happy staff, and is very well located along Dixie Highway which allows you to move uptown to the main shopping mall -Dadeland, hospitals, Miami University, the best nearby neigborhoods of Coral Gables and Coconut Grove with their shops and restaurants, or to move downtown to the banking are along Brickel Ave. and Key Biscayne and Bayside, or even to go on to Miami Beach. There is a convenient shop on the premises and free wi-fi and a couple of PCs. The pool is large and clean. The rooms are large with comfortable beds and a good size fridge. The only things to improve are the noisy a/c unit in the room, the availability of towels in the pool, and the variety of the breakfast menu. It is an outstanding value for the price. My wife and I assured Moria that we'll return. . 18. August 2014
Rated 5,0 out of 5,0 by Revisiting.... I have stayed at this particular hotel before and liked the location and staff. I would definitely recommend it to others and will most likely stay here again on my next business trip to the area. 18. August 2014
Rated 5,0 out of 5,0 Good stay Staff was awesome and it was a good price close to most of Miami hot spots without the high price tag. 15. August 2014
Rated 5,0 out of 5,0 by Buen servicio, buena ubicación muy buena comida Quedé muy satisfecho. La habitación era suficinetmente grande, el aire acondicionado funciona muy bien, la presión del agua en la ducha y la temperatura muy buenas. La cama excelente , muy buenas almohadas, luz suficiente, y un muy buen internet que para mí es crucial. Amables en recepción, certeros en sus indicaciones, rápidos para el llamado de taxis, nada de que quejarse. 10. August 2014
Rated 4,0 out of 5,0 by Bed good and very friendly staff Bathroom was VERY tiny!! Tub was an odd shape and hard to stand in, tho the shower head was good. Bed was comfortable, room was dark and pretty quiet. Lounge and restaurant were handy and pretty fairly priced. Staff was great. I would stay again. 10. August 2014
Rated 5,0 out of 5,0 by Great stay here Really enjoyed our stay here. Excellent staff, very friendly and very accomodating. Grounds and room wonderful, very comfy bed and plenty of towels, etc. The pool area was very lovely and we swam at night and the pool water temp was awesome! Loved the breakfast buffet and it will fill you up and the staff there was great too. The hotel is also near a great shopping area and dining very close so convenient. 26. Juli 2014
Rated 5,0 out of 5,0 by Excellent service, Great stay I had been working non-stop for two days without sleep and was having difficulty finding a Hotel that wasn't booked in the greater Miami are at 2 am on a Saturday morning. Surprisingly most of the establishments I checked on the staff members weren't very personable to say the least, Until I walked into the Holiday Inn Coral Gables and spoke with their staff member on duty "Booker". He was not only very polite and professional, but went out of his way to get me checked in to my room as quickly as possible. I found the facility to be a wonderful place. Everything was neat and clean, the staff was polite, professional, and knowledgeable about the area. I will definitely recommend the Holiday Inn Coral Gables to my friends and coworkers! 23. Juli 2014
Rated 5,0 out of 5,0 Staff The staff is excellent the customer service how they greet the people. you feel welcome in warm ,friendly environment. 22. Juli 2014
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