Rated 4.2 out of 5 by 365
Rated 3.0 out of 5.0 by ignacio0705 buena ubicación, pero instalaciones muy antiguas
Buenos días, lamentablemente lo único rescatable del hotel es su ubicación. En general el personal de recepción en joven sin experiencia, las instalaciones están muy gastadas con claro deterioro de las alfombras, muebles y elementos dentro de la pieza como lugares comunes. Por trabajo, soy cliente habitual de hoteles y creo que este hotel no es recomendable para alojar mas de 4 días (máximo). Finalmente, creo que la experiencia pudo haber sido mejor, si pequeños detalles fuesen corregidos; por ejemplo a los miembros de IHG recordarles lo importante de pertenecer al club y como ganar más puntos...no sé, cosas sencillas pero no menos importantes. Finalmente al equipo de Holliday Inn Corporativo hay que recordarle que la competencia con otros hoteles es fuerte, y si se quedan dormidos perderán muchos clientes ejecutivos; que probablemente son los que más utilizan los servicios de hoteles dentro del año. saludos, Ignacio
October 8, 2015
Rated 5.0 out of 5.0 by marg15 Very friendly and helpful staff
Eduardo was terrific and efficient at check in. He acknowledged my recent upgrade from Platinum Elite to Spire Elite. Eric provides excellent service at the lounge making it a very pleasant experience. The food is delicious. Lola provided exceptional personalized service when she noticed I needed an area to work and set up my computer early one morning because I didn't want to disturb my wife while working. She approached me and offered to help me solve my dilemma before I had to ask anyone for help! We always come back to this hotel because the staff here makes the difference! This hotel attracts, trains, and retains talented people.
October 4, 2015
Rated 5.0 out of 5.0 by umiami alum a good and issue free experience
this motel is the nearest to the University of Miami for those visiting the U. It provided a problem and hassle free experience.
September 30, 2015
Rated 5.0 out of 5.0 by Narnie Marcia Once again, home away from home
Although the front of the hotel is under construction, once inside it's the same clean comfortable place. There are still students living there apparently, but they are not noisy and they are respectful. I plan to stay there again in the very near future.
September 29, 2015
Rated 5.0 out of 5.0 by Whocarees098 Very good stay
Everything that I expected from a Holiday Inn hotel
September 26, 2015
Rated 4.0 out of 5.0 by yunisden Great room
This was a quick overnight trip and needed an place to stay. Room was comfortable and clean. Hotel is under renovation but I was not bothered by this.
September 21, 2015
Rated 5.0 out of 5.0 by bham2 Great Room/Great Service
Great Location for our visit. Clean comfortable room. Dining area, lobby were clean and neat. Enjoyed dinners and breakfasts. Staff was all helpful and friendly. We were able to check email and use Internet in lobby. This was convenient for us.
September 18, 2015