Rated 4,2 out of 5 by 96
Rated 2,0 out of 5,0 by Jethro14 Poor Service
Not what I expected ordered room service never delivered WiFi was down was basically told to leave with it.
18. August 2014
Rated 1,0 out of 5,0 by phillklee Lots of issues
Stayed at this hotel for my business trip to Derby. Upon checkin I was allocated a room which was already occupied, I opened the door and found clothing scattered on the bed. I got another room which was fine until the air con started making loud buzzing noise. I then got another room which also had the same problem. Finally on the 1st night with them I got a fourth room which was ok until the aircon started making the same loud buzzing noise at 450 am.
On the 2nd day, I got allocated a exec room which was fine except that there were hair strands in the bath tub. I told the duty manager who came to clean the bathroom.
On the 3rd day, the bathtub yet again had hair in it.
17. August 2014
Rated 5,0 out of 5,0 by PGuy Best in Derby by far !!
I have tried all of the other Holiday Inns in and around Derby whilst on business. This one is by far the best. Its new and fresh, the rooms are very well appointed.
If you can stretch to an exec room they are superd with a little lounge area with sofa and comfy chairs, much better than any other exec room I have experianced in a long while.
If you need to be in Derby and are deliberating...stop...seriously book the Riverlights.
PS: They also have smoking rooms .....
16. August 2014