Rated 3,8 out of 5 by 63
Rated 3,0 out of 5,0 by Trippie Asia
Service was oke, but on the departure day, we had paid for a breakfast pakage, they promised to give it early in the morning, but it was not there when we were leaving.
4. Dezember 2013
Rated 5,0 out of 5,0 Overall Great Staff and Great Experience
Great Hotel in a very accessible area of Dubai. Nice neighborhood conveniences. Great staff and excellent overall experience. Will definitely recommend to travelers to Dubai.
19. November 2013
Rated 5,0 out of 5,0 by hatemsarddar055 Good Location
The location of the hotel is nice, very near to lite shopping and mini markets,
10. November 2013
Rated 1,0 out of 5,0 by Ehabma1397 Worest stay in ihg over
Worest stay at dubai
Thre is no upgrade to platinum membership
No benfits to ihg rewards member
Level of room is bad smell
If any one open his room in my level i wonder if one open my room
25. Oktober 2013
Rated 3,0 out of 5,0 by casscat Beware, map is incorrect
Hotel OK. Beware that map on Holiday Inn / IHG website is incorrect, showing this hotel to be 1 mile nearer to Downtown Deira than it actually is. Official map shows hotel near to Baniyas Metro Station, whereas hotel is in fact near Al Rigga Metro station. Good benefit of this hotel is its location close to the (excellent and cheap) Metro network.
25. Oktober 2013
Rated 3,0 out of 5,0 by ve1705 Friendly staff, good location, poor breakfast
Stayed there 1 night, pretty good location (about 5 minutes walk to Metro Station Al Rigga). Everything like supermarket, shopping center, etc. in the near. Staff recognized me as IHG PRC/RC member during check-in, therefore welcome drink (very nice!). Room was clean, however not too spacious. Breakfast was poor, for me that was rather HI-EX and nothing comparable to another HI or Mercure. At that day my shower was broken but repaired within 1 hour. Pillow and mattress were very comfortable, furnitures are OK. No European Standard power plug in the room available (only three pins UK). AC was working very well (this is no.1# criteria in Dubai where daily temperature at night mostly > 35°C).
The worst experience in this hotel is either I got downgraded from executive class room to tiny standard room or staff just didn't recognize the price I paid (loss value about 100 AED ~ 20 Euro or about 25 USD). I myself forgot to mention it since I never printed out a booking confirmation, supposing that they should have known it since it is a prepaid rate. I use to have a simple & 'paperless' travel - we're in the 21st century where everything can be done electronically. When I tried to explain that in the reception during check-out, one of the staff meant that executive and standard rooms are the same, and since the prepaid rate I paid was cheaper than the daily normal rate (of course...): no refund.
Verdict: book the cheapest rate as possible (< 300 AED / night) or don't go for it and take the breakfast somewhere else.
4. Oktober 2013
Rated 5,0 out of 5,0 by Sammyspud Excellent Service and Fantastic Location
Recently returned from a 5 night break at this lovely hotel which was perfect throughout the stay .
My wife arrived earlier than myself and was collected promptly by the Hotels transport cost 75EAD ($22) on entering the main reception you are greeted by valet who then helped with the bags .great service thank you to both valet staff working in the evenening and early morning when I arrived very professional and very helpfull.
Check in was excellent and the the room was fantastic imaculate and well stocked , a grand double bed which was more than comfortable. The facilities in room included hairdryer, tea and coffee facilities flat screen TV and mini bar . good sized wardrobe with plenty of storage and complimentary bathrobes for stay . and good selection of complimentary toiletries .
we had the room only option and this was excellent value however was offered complimentary breakfast for the duration of our stay as a platinum elite memeber, the food was good freshly prepared with a choice of fresh juices, fresh fruit , toast, a limited warm selection plus tea &coffee.
service in restaurant was very good with plenty of cheerfull helpful staff who really looked after us.
we never tried tried the massage but it always seemed very popular
the pool is small but big enough and was able to have cocktails brought to the poolside.
couldnt get any better this hotel is very well situated located close to the Metro which we would highly recommend. Checking out was effortless we can honestly say all of the staff we met during our stay were consistenlty helpfull , friendly and proffessional .
Room Tip: request higher room for better comfort and quietness.
Thank you also to the General Manager SAAD who was brilliant and couldnt be any more helpfull.
3. Oktober 2013
Rated 4,0 out of 5,0 by Aub22 Friendly Service
the hotel was convenient for travel as next to a major metro station and staff were very friendly and informative.
12. September 2013