Rated 4.4 out of 5 by 382
Rated 1.0 out of 5.0 by jjpiii Don't stay here
Room was reasonably clean & comfortable. Noise from doors in the hallway was not too bothersome.
Insufficient light over both sides of bed for reading.
One gentleman at front desk was average helpfulness; all others worthless, one was a trainee. They had no knowledge of the local area. Only restaurant they knew of in the area was the hotels's and nothing else in walking distance; the only suggestion to look in the room pamphlet. Their response to my question of a Post location was one was nearby. They thought it was a 15 minute drive to the airport, but weren't sure; had no clue what the traffic was like at 0500hrs. One didn't know what early check-out was; after I explained it she had to go find someone. Part of my issue was I had no confidence that check out at 0430 would be smooth.
Walk up computer is unacceptable. It kept locking up; I ended up confirming our reservations by mobile. Not having a printer is pathetic; had to send document to the directed e/m a number of times to retrieve it.
Wifi is very poor, it is faster in the 3rd world Holiday Inns I've stayed.
I am a club member; therefore did not pay for computer or wifi; having to pay for it would have made it even more distasteful.
My wife told me she will not stay at another Holiday Inn; I am not enthused to stay there on a business trip either.
June 25, 2015
Rated 5.0 out of 5.0 by Kevin1962 Cleanliness and condition of room.
I felt that the hotel and the room were a little tired, and the cleanliness of the room and especially the bathroom could have been better.
June 24, 2015
Rated 5.0 out of 5.0 by DonTraveler38 Attentive staff and good accommodations
Originally, we booked this hotel by mistake, expecting to stay at the nearby Holiday Inn Zoo. However, this facility is modern, quiet, well-run and has a very attentive staff. Although we arrived in the late afternoon and left the following morning, we enjoyed our visit immensely.
June 22, 2015
Rated 4.0 out of 5.0 by DT57 Brief overnight stop
Just a brief stop in Edinburgh so that I was up in time for a round of golf the following day. Arrived at 10:00pm, left at 8:00am, good night sleep, decent breakfast exactly what I was expecting.
June 22, 2015
Rated 5.0 out of 5.0 by Littleray Another excellent stay
Have stayed in this hotel many times now and it never fails to deliver. Good rooms good food excellent staff.
June 20, 2015
Rated 5.0 out of 5.0 by Mowal6 Great staff
Nice hotel in good location, excellent staff. Evening meal was good but breakfast although tasty wasn't very warm. Room was good, the view was fantastic but no biscuits with the tea tray was disappointing for this standard of hotel.
June 20, 2015
Rated 4.0 out of 5.0 by Wrinkled one The best view in Edinburgh
Our preferred stop over hotel in Edinburgh good food, prepared to go "off menu", helpful staff and a relaxing place to stay and the upper floor rooms facing the Forth have ,what must be, one of the best views of "Auld Reekie".
June 19, 2015
Rated 4.0 out of 5.0 by Chris008 Excellent Modern Hotel
This hotel is very modern and the staff gave excellent service. Ther experience of the food and coffee at breakfast was not as good as other Holiday Inns which was disappointing.
June 15, 2015