Rated 4,0 out of 5 by 83
Rated 3,0 out of 5,0 by DaveyB74 Needs some work
Food for Room service was cold and orders were wrong. Room is comfy, but Internet is poor.
I hung up breakfast in bed sign at 2230 but nobody collected it so no breakfast delivered the following day.
Not a brilliant service overall, with some staff struggling to understand English.
5. Dezember 2013
Rated 4,0 out of 5,0 by Stace192 Great Service
Nice hotel and basic. Helpful staff. Bit expensive for a weekend when trying to have a cheap visit to see a Partner that lives in the area. Not far from North Camp train station and Farnborough shops.
3. Dezember 2013
Rated 3,0 out of 5,0 by FabulousMsEmma Average hotel for the area
I usually stay in another 4* hotel when staying in this area on business. But chose to stay here for a change.
By comparison, this hotel is more of a bog standard, general run of the mill hotel.
The staff where knowledgeable and courteous, and the bed was very comfortable. The room had electric heaters in, which wasnt the best, as i was concious to leave it on overnight and woke up very cold.
Room service was swift and acceptable, and the facilities in the room was as advertised.
Upon check out, i paid my bill, didnt look at is, and later that day was contacted to say they'd not taken enough off my card and could they debit the remaining amount. The receptionist was in training, and maybe i should have checked the amount, but i found this very frustrating.
I stay in Holiday Inn's most of my working week, and to date this is probably not as good as others i've stayed in, purely down to the after service and the fact the room wasnt heated.
There are better hotels within a 5 mile radius for the rate.
2. Dezember 2013