Rated 4,2 out of 5 by 143
Rated 4,0 out of 5,0 by Air Show Staff Good with a touch of fawlty towers
I have used this hotel every couple of years for some time. The modern areas are now beginning to show their age but the beds are comfortable and the bathroom clean with a good power-shower. The long term staff are always welcoming but there had been an obvious influx of new/temporary staff just prior to my arrival.
However, my stay (spread over 3 weeks) was marred by twice being told (incorrectly) that I had no pre-authorised credit. This was especially embarrassing in front of fellow workers and infuriating on the second occurrence. I also had one very disturbed night with noise from an adjoining room that only stopped at 6am when I needed to get up. There is little soundproofing between rooms in the 'modern' section.
Restaurant food was ok but staff experience did not match their enthusiasm, leading to some rather strange moments at the table. The bar would benefit from stocking some proper beer.
My major complaint was that there was no fridge in the room; I didn't need a mini-bar but did want to keep drinking water, milk and chocolate cool during an unusually warm July.
25. Juli 2014
Rated 4,0 out of 5,0 by RGTM Nice place - great staff during Airshow
My fiancé and I stayed at the Holiday Inn Farnborough during the Airshow and had a lovely experience. The staff was absolutely on their A-game; they were attentive, helpful, and timely in their services.
23. Juli 2014
Rated 4,0 out of 5,0 by JFTP Pleasant hotel with great staff
I enjoyed my stay at this property during the Farnborough air show. The hotel was much more organised than I would have imagined.
It was a very hot day and I was very pleased to receive a cool lemonade as soon as I walked in to the lobby. My platinum status was recognised by the desk staff with a complementary chocolate bar and room upgrade which was nice especially as the hotel was very busy.
The property it's self looks a little odd from the outside as there are 3 sections that have clearly been built in different eras with no consideration to the overall aesthetic. Reception is in a 1930s building, the main block is late 60's and there is a 90s part at the back.
I stayed in the 60's block and it did feel very old when walking through the corridors. The room was nice once inside and had good quality furniture and fittings. The air conditioning did a good job of keeping the room cool on this particularly hot day.
I ordered a burger from the restaurant which was delicious if a little expensive.
I would recommend this hotel.
23. Juli 2014
Rated 5,0 out of 5,0 by Joy213 Made to feel like VIP's
All the staff we encountered at this hotel were excellent.Our experience began even before we arrived for our two night stay.I booked through a agency and when the confirmation came through it was more than I expected and did not include breakfast but aquick call direct to the hotel sorted this out and got us signed up for the loyalty club gaining loyalty points for our stay and free wi-fi.We were travelling with our 12 year old son to visit the air show and the location of this hotel was second to none for this as it was just a 10 min walk away. However it was the staff that made our stay so memorable as they were all so friendly that we felt like VIP,s.In particular we would like to thank Charlotte ( trainee manager ) for a very efficient check in ,Robert (manager) for talking to my son all about the planes and the show and booking the barbecue for us on our second night and the restaurant manager who looked after us at the barbecue and gave us tips on where to do our shopping on the way home - we will definitely stay at a holiday Inn again !
22. Juli 2014
Rated 4,0 out of 5,0 by D_14 Short stay
Expensive for hotels i usually stay in. not sure if it was inflated prices due to the airshow being on.
Conmfortable and clean rooms, freindly staff and good hotel in general. Free parking on site is a bonus.
22. Juli 2014
Rated 4,0 out of 5,0 by SmokedMeatPete Nice stay
Staff here always top notch. The gym and pool adjacent to the building are a great free bonus. Food is good and the location is good, plenty of convenience stores and restaurants within walking distance. Rooms might be a little chilly for some, perfect for me.
21. Juli 2014
Rated 5,0 out of 5,0 by EBTitan Air Show Stay
Very convenient location - excellent staff and service. Hotel could use some updating. Would definitely recommend... You will be treated vey well...
20. Juli 2014
Rated 4,0 out of 5,0 by Royster7 Another Quality Holiday Inn
Stopped here for one night on the 5th july. Arrived early knowing my room wouldn't be available till 1400hrs. But the Staff where excellent in taking my bags and tagging them and putting them in storage so i could get on my way for my days activity.
Probably the only negative for this hotel is the price of the Wifi. In this day and age it should be free. If all the fast food chains can do it for free i'm sure Holiday inn can.
All in all a comfortable stay.
11. Juli 2014