Rated 4,2 out of 5 by 156
Rated 4,0 out of 5,0 by Charles2877 Comfortable Room/Good Food/Fairly Expensive
Whilst we did not quite get the room hoped for (booking specifically mentions sofa bed which would have been ideal due to my heavily pregnant wife) the staff were friendly and helpful whenever they could.
Be a little careful that the pool is very limited both in size and its limits of who can use it at one time.
Food was very good though dinner is a little expensive.
What you expect from a Holiday Inn. Very well kept, comfortable and full of amenities though you pay for them in the original price.
The location is superb and despite a few drawbacks I would recommend it and will likely return in the future.
3. September 2014
Rated 5,0 out of 5,0 by Kevvy54321 Brilliant, Perfectly brilliant
I have not had a better experience in a hotel every. The reception staff were genuine, attentive, professional, great at their job, the restaurant and bar staff the same, the people who looked after the room. What a perfect stay. I traveled with my family, Quite a stressy journey, the way I was greeted and treated at the hotel was wonderful. Thank you!
3. September 2014
Rated 5,0 out of 5,0 by Bexrog Excellent service and treatment
Friendly and genuine welcome - extras for being rewards club member, nice touch. Extra cookies and milk for children at bed time - again a great touch - felt like a high class hotel! Great stay. Thanks.
31. August 2014
Rated 5,0 out of 5,0 by acro gym 39 \staff
We found the staff to be attentive polite and easy to converse with
28. August 2014
Rated 4,0 out of 5,0 by Pedro57 Great service
I can't praise the staff highly enough, excellent service, very attentive, the young girl behind the bar (didn't catch her name) gave the impression that nothing is too much trouble.
Food was pretty good although I still can't understand why Holiday Inn aren't able to serve up a really good breakfast.
Pillows were too firm for me, bedroom was on the small side and had twin beds, I much prefer a double.
Overall a good experience, I like Hol Inn as it does what it says on the tin and there are lots of hotels in convenient locations.
24. August 2014
Rated 4,0 out of 5,0 by Silver Traveller Above average except for dining
Overnight stay with two grandchildren after day at Legoland. The accommodation was good and hotel exactly what we wanted in terms of facilities.
The Reception staff were friendly and could not have been more helpful. The little extra touches for children were also very much appreciated.
At 7 pm we went to the restaurant for a meal. The food was fine but we were disappointed in the speed of service of the adult meals and the fact that it took so long to complete two courses and get our bill. We finally left the restaurant at 9.30. With two seven year old children at the table we felt that the service could have been quicker..
19. August 2014
Rated 5,0 out of 5,0 by Regualar traveller Fabulous place
I've had the pleasure of staying at this hotel a number and each time I've found the the staff to be friendly, courteous and very helpful -- few names come to mind. Kishor, Raj, Kalpesh, Curtis, Neil Julie( Manager) and Rob (Assistant Manager. I was allocated a newly refurbished room, which light airy and spacious -- exactly what I was looking for. I would have no hesitation in booking this hotel if in the area again.
18. August 2014
Rated 4,0 out of 5,0 by Draws Great for a wedding
Excellent service throughout the wedding.
Comfortable room, great breakfast.
Slightly slow bar staff who were confused with orders quite often.
Restaurant food excellent on the Friday night and for the wedding, not so great on the Sunday night.
Good reception staff.
Generally a pleasant stay.
15. August 2014