Rated 3,3 out of 5 by 106
Rated 5,0 out of 5,0 by Phil. A peaceful place to get away from the hustle
The setting is great if you want to "feel" like you have gotten away from it all, yet the hotel is not far from the airport. My wife and I have stayed there many times and it is our hotel of choice when we travel through Frankfurt. The shuttle adds to the convenience. The only glitch is the quality of the internet service. Being "Pet Friendly" is a real plus for us.
23. August 2014
Rated 2,0 out of 5,0 by AJM533 Great hotel for a brief layover in Frankfurt but dirty bathroom!
I made this reservation through the customer sales desk at the Frankfurt Main Airport (FRA) during a previous stopover. I made a reservation for a family room (2 connecting rooms) at a rate which included breakfast, shuttle to and from the airport, and WiFi. The shuttle was on time and the driver was very friendly and helpful and provided great information about the local area. As soon as we checked in at the hotel, we left for dinner to a nearby restaurant based on a recommendation of the shuttle driver. Upon our return to the hotel, we decided to give our kids their nightly bath, and that's when we discovered the dirty bathroom with hair in the bath tub, dirty commode, and empty soap dispensers (the hotel has these shampoo and shower gel dispensers mounted next to the showers). We used the showers in the other connecting room, which was fine. It was too late, the kids were too tired, so we decided to just wait until the next morning to inform the front desk. We informed the desk clerk, who seemed concerned, but didn't do anything to correct the issue. On the other hand, breakfast was great and was the highlight of the stay! I would probably consider the issue an isolated incident where the housekeeper probably overlooked the bathroom and forgot to complete cleaning it, but that's unacceptable considering the Holiday Inn standards.
19. August 2014
Rated 5,0 out of 5,0 by PJSony Airport Frankfurt; very comfortable, great staff
Our layover in the Frankfurt area was very nice and relaxing due to the staff and their help at this hotel. All members were very polite and helpful, but Jeremy went about and beyond in his concern and helpfulness which made the stay here even better.
18. August 2014