Rated 4,2 out of 5 by 599
Rated 4,0 out of 5,0 by Edd42 Very helpful and polite staff
overall a very good stay. the hotel is generally very well kept, the meals are generally good for the price paid, the room was clean and tidy and the staff were very courteous and polite.
3. September 2014
Rated 3,0 out of 5,0 Hotel fine, parking service, not so good
We recently stayed at this hotel for one night before flying to Florida. We paid for x2 weeks car parking at £10 per day, which is reasonable. This night we stayed was great in terms of convenience, decent food and comfort. Upon return to London from Florida, my car wasn't ready when we arrived back at the hotel, we had to wait for the keys. I was informed by the member of staff involved with the cars that "the manager had forgotten to move the cars that morning". This member of staff then brought my car around to the front of the hotel for me but then used another person's car key to slice through the nylon band label that had been attached to my car key fob and damaged the rubber coating of my key fob. He then handed me the key with an "Oh well" attitude. He then proceeded to go back into the hotel. Thanks very much.
2. September 2014
Rated 3,0 out of 5,0 by Rob6989 refurb
The rooms need a refurb - carpets drab and dirty, bathroom towel racks falling apart etc
1. September 2014