Rated 4.3 out of 5 by 1234
Rated 4.0 out of 5.0 by Broughton94 Suitable for purpose
I find it surprising that you have so many staff who obviously are not English. They speak good English generally but sometimes they are difficult to understand because of their accents.
Bathroom shower jet was poor.
No warning tnat you intended to move the car
June 14, 2016
Rated 5.0 out of 5.0 by Word Doctor Outstanding Care
My husband and I flew into Heathrow and took a bus to Gatwick Airport. We stayed at Holiday Inn Gatwick before catching our flight to the US the next morning. Finding the shuttle stop to the hotel was easier than we could have imagined--it was only steps away from where our bus let us off. The front desk personnel took care of us quickly and efficiently at check-in, asking if we wanted to eat in the dining room and making the reservation for us. Our room was large, clean, and inviting. The only negative aspect about our stay was that the hallway from the elevator to the room had stained carpet and dingy walls. However, the lobby/bar, our room, and the outstanding service more than compensated for the state of the hallway.
June 13, 2016
Rated 4.0 out of 5.0 by nicko12 convenience and comfort
Ideally situated for access to Gatwick airport and for long term parking. A busy hotel but relatively quiet. Staff friendly and efficient. Rooms spacious and comfortable.
June 13, 2016