Rated 4.3 out of 5 by 956
Rated 5.0 out of 5.0 by PBSB Phil and Sylv Wedding
We make use of IHG hotels to a great extent for both business and leisure trips and have not been disappointed with regards to either the quality of service or the value we get. Well done again Holiday Inn and we look forward to staying with you again in the near future.
July 21, 2015
Rated 2.0 out of 5.0 by rk73 Would not recommend
I am a great fan of IHG hotels and have stayed in quite a few over the last six months. This was my worst experience by far.
We were traveling with our two children and had interconnecting rooms on the ground floor. The corridor leading to the rooms and the rooms smelt of damp. The bed bases were stained. The rooms were small.
WIFI signal in the rooms was very unreliable and when connected the speed was terrible. As a Gold Member I would have expected an upgrade to the premier WIFI service.
We ate in the restaurant which wasn't great.
The location is good and the airport shuttle service was efficient.
This may be just an airport hotel but I feel that it needs refurbishment.
July 21, 2015
Rated 4.0 out of 5.0 by Sydney24 Late booking
I am a Gold Card holder, previously Platinum.
I booked the room at Gatwick on the morning of my Aunt's funeral on the internet, checked in after midnight and departed early the same morning.
The hotel was up to the standard I expected. Parking was difficult with all slots full and cars abandoned over most of the double yellow lines. I was glad that there was no charge for parking which contrasts with the fine imposed for taking the shuttle bus from the airport. Had I not had a hire car with sufficient time remaining I would have stayed in hotel at North Terminal.
I would be happy to stay again but only if I have a car.
July 20, 2015