Rated 3,9 out of 5 by 27
Rated 4,0 out of 5,0 by fbonfis Night at HI Geona for business
I come back to the HI Genoa City for business.
The hotel is overall ok, the room overall is ok, the curtains could be set better to avoid the light to enter in the room during the night.
Be advised that the breakfast costs 15€.
I was unhappy to realize by myself that the garage rolling shutter was broken and the garage remained OPENED for the whole night.
The from desk did not tell me in advance, they just acknowledged that "it is currently broken", so the garage was OPEN and accessible to everybody. Note that the hotel is in the ferry dock area.
It is good to know that to go from the hotel to the garage you must go out on the sidewalk, nice to know if you have luggage, it is night, it is raining, etc.
Currently this is the only IHG property in the Genoa area, so you are loyal yto the brand this is a forced choice.
At check itI was not offered points or snacks, but fortunately at the check out I have been asked "if I received the points voucher ...", otherwise I had to be cheecky and ask for them.
I looked for the Manager, I would have had the pleasure to meet her and discuss personally about my experience at IH Genoa City.
2. März 2014
Rated 5,0 out of 5,0 by MAG02 comfortable nights sleep good food
We have stayed at other Holiday Inn hotels and always found them good value for money
19. Februar 2014
Rated 4,0 out of 5,0 by saby72 Great experience
I've booked 5 rooms: 3 standard and 2 junior suite. 1 of the standard rooms was for 1 person but it was exactly the same (maybe more big# of the other 2..thanks for this because it was mine!
Breakfast was very good #a suggestion...more fruits#, rooms was very clean #only some problem with the light during the night and the sunday morning infact I went to reception for an update of the card); service was great. Staff were helpful. Recommend for anyone.
Thanks a lot for the hospitality.
17. Februar 2014