Rated 4.3 out of 5 by 471
Rated 4.0 out of 5.0 Comfortable stay
Hotel is nice and quiet and the staff is friendly and helpfull
June 29, 2015
Rated 4.0 out of 5.0 by Mark999990909 Friendly Service, excellent breakfast
Location perfect for Technology park, service is attentive and friendly. Hotel is in good condition.
June 26, 2015
Rated 5.0 out of 5.0 by Sarah009 Highly recommended if visiting Guidlford
Comfortable bed, room clean.
Good selection of food at breakfast.
Staff are friendly and efficient
June 24, 2015
Rated 5.0 out of 5.0 by telephonjunkie great to have a choice of Gluten free food
I found the chef on BBQ night extremely helpful. He explained he had recently been on an course to update on food allergies, since my visit 12 months ago I could chose from any of the main dishes for dinner. Dessert was more problematic, however having sorted out the rest of the menu I am sure it will not be long before all desserts are also Gluten free.
June 24, 2015
Rated 4.0 out of 5.0 by GSAmum Surprisingly good!
Better than I expected - most comfortable bed I've ever slept in!
June 23, 2015
Rated 3.0 out of 5.0 by guildfordstay Good stay, though service lacked
This hotel was beautifully designed for a Holiday Inn. And I found it very welcoming and comfortable. However, I found the waitstaff at the front desk and restaurant not very attentive, and thoroughly frustrating on three occasions. I would recommend this for a nice bed, but nothing more on top.
June 22, 2015
Rated 3.0 out of 5.0 by Aquaduct Decent hotel but avoid interconnecting rooms
I stay here fairly often for business reasons. The rooms and bathrooms are okay but need updating as they do not have a four star look or feel. The communal areas have had more attention. I managed to request a room without an interconnecting door, as these are noisy (you can hear other people's conversations from the room next door), which is not ideal if one is there for work purposes. My room was twin, which was disappointing, as the beds are low and have a 'put you up' feel - not as comfy as the double beds in the double rooms. Breakfast is decent and plentiful.
The room service menu has improved and there is a better selection. However, I was aghast to see that the 'tray charge' had increased to £3.00, and that they were adding a 10% service charge to the bill! Surely the £3 tray charge is already the service charge!? Cheeky, I think.
The high speed internet is excellent - my company paid for mine which was a good thing as I would not pay £16 per day, however good it was!
Staff are helpful and courteous. I was amused / irritated that the housemaid took my face flannel and assumedly threw it in with the towels - flannels are not supplied with these rooms, but perhaps she fancied a face wash.
June 20, 2015
Rated 5.0 out of 5.0 by RRDDMM Very Helpful & Friendly Staff
Good Staff , Good location for purpose , Enjoyable breakfast & stay.
June 19, 2015