Rated 4,1 out of 5 by 401
Rated 5,0 out of 5,0 by roy the boy well located hotel
I encountered some small issues with my stay which were swiftly remedied by reception staff michelle and gm Nicolas which had more than a satisfactory outcome which has strengthened my resolve to return to the hotel later in the year after their refurbishments and also the extensive refurbishments are completed in my own property.
and I would not hesitate to recommend this hotel and all of the excellent staff members right from reception through to housekeeping.
23. April 2015
Rated 3,0 out of 5,0 by Richard4422 Review Holiday Inn Harrogate
I have been a Gold priority club member for several years and no discount on breakfast was offered, normally this is and with my wife and I staying with our 4 children this would have been very expensive had we had Breakfast, no free breakfast was offered for any of our children, I booked using my gold member points and felt a little like second class residents the staff on the desk were unfriendly. On the evening the bar was full and we could not find seats, drinks were very expensive. The room cleanliness was not up to usual standard- a used and opened bar of soap had been left by the sink- very off putting. We booked 2 rooms weeks in advance and ordered a camp bed in each for the children, these were not in our rooms and we had to contact room service to order the beds again. We got stuck in the lift as it was not explained that we had to use our room card to activate the lift. This was our first time away from home for 18 months as my daughter has been ill and we were a little disappointed.
23. April 2015
Rated 5,0 out of 5,0 by Blackie54 Great place
A very pleasant surprise , first time stay at Holiday Inn. Would highly recommend . And close to a great shopping.
22. April 2015