Rated 4.2 out of 5 by 489
Rated 5.0 out of 5.0 by formum excellent customer service
My stay at Holiday Inn Harrogate was really good. The staff were very helpful and friendly. I was particularly impressed by the service when I telephoned, having got home from my stay and realising I'd left an item in the room. I was told promptly that it had been found and it was posted back to me with no fuss, and no charge. Brilliant. The hotel location is very good and the off-site leisure centre you could use was great. The only downsides to mention were the car parking charge (a little steep at £7 a night# and the narrow car park bays, and the very noisy #air conditioning?) unit outside which meant you had to keep the window shut at night.
July 31, 2015
Rated 4.0 out of 5.0 by Adwyn A pleasant stay
Reception staff were efficient, courteous and helpful in handling our stay. Where we were experiencing difficulties, they handled these sympathetically and promptly.
Food at breakfast was to a good standard and there was an ample supply of all items however staff were slow to clear vacated tables
Car parking was a little difficult as the parking spaces were located between supporting pillars which meant that each set of 3 spaces were squeezed in to a narrow space.
July 30, 2015
Rated 3.0 out of 5.0 by Jax1369 DipHEP
Due to being above the air conditioning vents I had to close the window to sleep therefore, as the room was west facing I boiled most nights.
As my course returns there in Sept (21) I will be staying again as I will in January and March next year.
The food was very expensive and clearly priced at people who can claim it all back on expense accounts and not self fund as I am doing.
July 28, 2015
Rated 5.0 out of 5.0 by Lesley Ann Clean tidy and quiet
Great hotel great value right in the heart of Harrogate.
July 27, 2015
Rated 5.0 out of 5.0 by Colin54 Holiday Night
Reception service was superb, particularly Lauren. Nothing was too much trouble. The room was excellent with great views of the city. A truly relaxing break
July 23, 2015
Rated 5.0 out of 5.0 by dynamo022 good location
the only minor fault was no air con in our room,apart from that we had a very pleasant time.
July 18, 2015
Rated 4.0 out of 5.0 by i8mufc rooms to hot
stopped here for 1 night with my grandson.
we were in harrogate for the leeds utd game.
very good price but the room was roasting.
if the rooms had air con we would have slept well
but impossible in the heat.
other than that i could not fault the place.
July 16, 2015
Rated 5.0 out of 5.0 by Brown 50 great service as always
We try to stay on Holiday Inns as we know from past experience they provide an excellent service. staff are very welcoming and helpful should there be a problem (not that we have ever had one ).We would recommend to any one . As we recently experience a week at another Big chain of hotels and cleanliness was not at the top of the list staff were not helpful bathroom floor hadnt been cleaned the whole week we were there Dust every where even when we complained nothing was ever done. And this was'nt cheap. So no more we will grace their doors.
We stayed in a Holiday when we had a recent visit to London and had no complaints we even were up grade to "Gold " room which was beautuful. Excellent Excellent Hotels .Thank you
July 16, 2015