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Rated 4.3 out of 5 by 552 reviewers.
Rated 5.0 out of 5.0 by Break Great hotel, Fantastic staff, look no further, best hotel in Haydock area BAR NONE June 21, 2016
Rated 5.0 out of 5.0 by Ticks The Boxes Friendly staff, good food and an excellent location. June 21, 2016
Rated 4.0 out of 5.0 by great location and very friendly staff great value for money and very clean, the room was a good size and had everything we needed for a lovely stay June 11, 2016
Rated 4.0 out of 5.0 by Day at the Races Chose hotel - great stay for the Races only thing - they stop the shuttle services too early and as we had experience long delays on motorways the service had stopped or was being used for a "wedding", so long rushed walked when trying to catch first race. Would suggest they let it continued for at least 15 mins after 1st race? June 9, 2016
Rated 5.0 out of 5.0 by A lovely stay Overall a lovely stay but found the breakfast was expensive Mon-Fri and cheaper on Saturday and Sunday, also the Bar prices were pricey too along with Tea, Latte etc, In the room Typhoo tea teabags were available but at breakfast Tetley was served, my preference is Tetley as I do not like Typhoo. On the whole I would recommend this Holiday Inn. June 7, 2016
Rated 3.0 out of 5.0 by Good location If you need to stop over, either North or South on the M6, then this is a quiet hotel undisturbed by road noise despite proximity to M6. Room was comfortable, public areas could do with a refresh and the staff, in the main, are friendly and helpful. Let down by a poor restaurant. June 6, 2016
Rated 5.0 out of 5.0 by Stunning Grounds This Hotel must be good. We have been visiting for many years. On average about 5 times to attend race meeting. Or just a break to get away. Can always say that everyone of the staff are so brilliant always so polite and kind and very Helpful. Especially Lauren in bookings .Always so kind and helpful. All the staff are a credit to this hotel. We had a brilliant stay. The weather was perfect. So relaxing sat in the grounds having a drink from the bar. What was nice is that it was brought out to us......... We get a shuttle bus from the Hotel to go to the races which is brilliant and suits us very well .Can you please tell me why we cant get one back to the Hotel. There are always loads of Taxis there ,but either booked or don't want to take us because its only a short journey. We have asked so many times. Why cant the shuttle bus that takes us bring us back? Not good to walk back when the weather is bad. You get soaked. We have to take our car now which spoils the enjoyment a bit. Just a small issue but thought I would like to mention it. Thank you for a lovely stay all the same. It was great. See you soon. June 5, 2016
Rated 2.0 out of 5.0 by Bar food has really gone downhill I've been a regular at this hotel for over a year now and one of the attractions was the excellent bar food. However, the last couple of times I've had to send meals back, and last night I was served up with the wrong food, absolutely not what was described on the menu. It was sent back out from the kitchen with a note from the chef saying that it was, in fact, the correct dish. Sorry, I must be stupid, at least that's how the staff made me feel. Reception have confirmed that the chef team has changed recently, and I believe that there are, let's say, some training opportunities there. I'll stay 1 more time and if this happens again it's 3 strikes and out - I'll find somewhere else that does decent bar food. And where the chef & bar staff don't speak to me like a simpleton when I raise issues about the poor quality food. June 3, 2016
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