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Rated 4,3 out of 5 by 246 reviewers.
Rated 4,0 out of 5,0 by Good breakfast Once we got the correct room type we booked it was fine. Comfortable beds and a very decent breakfast as always. The main thing this hotel needs to do is to provide a decent free internet service like virtually every other hotel. The free internet provided to IHG members is very slow. 21. Oktober 2014
Rated 3,0 out of 5,0 by Holiday inn J23 Haydock Felt it was over priced for what it offered. Rooms and food OK 20. Oktober 2014
Rated 1,0 out of 5,0 by Not impressed! I was staying on route to an interview and wanted a relaxing night so I would be fresh in the morning. I arrived late and was put into room 113 which is a disabled access room. The location of the room is next to an exit door to the car park. The door spring doesn't work and therefore you here every single person exit. I got to sleep around one in the morning due to smokers and was wide awake around five with people exiting to the car park. I was asked at reception if I had enjoyed my stay. I was exhausted! Then to add insult to injury the receptionist commented " oh you were in 113" I can honestly say it's was the worst stay ever I will not be back. To top my day off I don't think I was firing on all cylinders for my interview. Thanks for that holiday inn Haydock as a gold ihg reward card holder I think that you really let me down. If you do stay ensure you are nowhere near this room. 20. Oktober 2014
Rated 5,0 out of 5,0 by Even more impressed on this second visit in seven days! Having loved our stay last week, we were even more impressed that the receptionist checking us in on this visit (the same one who performed this task last Monday) not only recognised us but also remembered the homeward routing we had been planning to take after last week's stay and asked how we had enjoyed it. That alone would have earned an extra star if the ratings had allowed! On this stay we were able to use the evening dining service and found the food quality well up to high standards expected in HI facilities and the staff on duty just as cheery, friendly and helpful as the reception staff had been. The location, just off the M6, is very easy to find from the directions provided on the hotel's site and the biggest plus for us is that despite its proximity to the busy motorway the sound insulation in the rooms is superb and there is no disturbance whatsoever from passing traffic. We look forward to further stays at this location when again visiting relatives in the area.. 19. Oktober 2014
Rated 5,0 out of 5,0 by A Warm welcome awaits. A nice friendly greeting at the end of a long day always make for a good start, Having stayed with this hotel previously we knew its quiet location just off the M6 would provide no sound interuptions from the traffic because of the excellent soundproofing in the rooms. The room comfort levels were well up to the standards of Hol Inn and the morning breakfast buffet set us up for our homeward journey in the morning. Will be staying again next Monday so looking forward to another visit. 16. Oktober 2014
Rated 5,0 out of 5,0 by Great Staff, Great Property The staff gave us first class service despite having tour groups and a wedding at the same time. The were very conscientious with our gluten free food needs. From our travel experience in the UK, the Holiday Inns have some of the friendliest and most customer service focused staff anywhere. The hotel was perfect for the break from traveling and 'couple of relaxing days' we had planned. Very positive experience and enjoyable stay. 13. Oktober 2014
Rated 4,0 out of 5,0 by Really good nights sleep, food was excellent Hi great stay on business. Stayed overnight and had a meeting in foyer next morning, staff helpful and cheery. Internet instructions given at desk when check in, not clear, and staff do not understand, so this needs sorting, only issue. Stayed in Stoke previous week at HI Exp and that was easy and free, no issues. 7. Oktober 2014
Rated 5,0 out of 5,0 by Great night sleep Great value hotel. Stayed one night to visit family in the area for a party, highly recommend it. 23. September 2014
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