Rated 4,3 out of 5 by 188
Rated 3,0 out of 5,0 by Customer No Recognition for IHG® Rewards Club Members
No Recognition for IHG® Rewards Club Members at check in
25. September 2014
Rated 3,0 out of 5,0 by Bernard63 Very convenient location
The High Wycombe Holiday Inn has been in its current location for many years in differing guises and Its age is very evident in the standard and nature of the building and its facilities. Some of it is looking rather tired.
However it is very conveniently located just off the M40.
Very friendly and capable staff. Nothing was too much trouble.
22. September 2014
Rated 4,0 out of 5,0 by MSP1 good location , room a little tired in some areas
Used this hotel many times, ideal location.
Disappointing start when checking in at 5pm as one of the rooms not yet ready. Would not have been such an issue if the receptionist had understood our point of view especially as we could of arrived anytime from 2pm.
We were informed that previous guests had been late leaving and been charged accordingly.......maybe this should of been deducted from our bill!
At our suggestion she offered us free coffee vouchers as we waited in reception lounge for the room to be checked.
No harm done , we shall hopefully use this hotel again but it was very poor customer service.
11. September 2014