Rated 4,1 out of 5 by 250
Rated 1,0 out of 5,0 Unacceptable
My family booked this hotel because our flight landed at 10:30pm and I did not want to spend a lot of money on a beach front location when we were not there for the day and the convenience to the airport. The hotel shuttle was very difficult to find and required two phone calls back to the hotel to locate it. (Driver was nice.) By the time we got to the hotel and showered, it was midnight. My daughter was already in bed and I pulled back the covers and noted black hair. I told her to get out of bed and was quite horrified to see that the bed lined was not changed and had a yellow stain on part of it along with 12 hairs that I counted. I called the front desk who apologized and sent two men to change the linen. Next am, I went down to front desk to inquire about breakfast for our inconvenience and was told no but I would have some points added to my club membership. We checked out at 8:30 and will never go back. I called the next day and was told that the manager would call me and he/she did not.
25. Februar 2015
Rated 5,0 out of 5,0 by DonC99 Friendly staff, clean facility
Everything was fine except that we felt the dining facility was less than normal for Holiday Inn.
24. Februar 2015
Rated 5,0 out of 5,0 by blackjack384 great service
the staff was exceptional with the exception of the bar service which was slow - this may have been due to the fact there wasn't enough staff to handle the people in the bar area
23. Februar 2015