Rated 4,3 out of 5 by 221
Rated 2,0 out of 5,0 by Travlr Never Trust the Hotel Transportation
The hotel is average at best. There is no executive lounge and little or no recognition of IHG loyalty status. The rooms are average and the restaurant is average. Under normal circumstances I would stay here for a night or two on business, maybe. The real problem is with the shuttle/transportation. In the August heat we had to stand in the Florida heat for over an hour waiting to be picked up, the hotel staff was misleading regarding wait time, the first shuttle arrived without enough room for two passengers, the second shuttle made multiple stops before arriving at the hotel, a thoroughly unpleasant experience. on the way to the cruise port the next day we left the hotel early then had to turn around and go back to pick up additional passengers. I wish I had taken a taxi on both days instead of relying on the hotel to have their act together.
14. August 2014
Rated 5,0 out of 5,0 by back-to-back cruisers Great Airport to Port Hotel
Having booked this hotel based on other people's reviews, we were uncertain what to expect. We were pleasantly surprised when we arrived. Beds were comfortable, room was clean (bathroom a bit tight with the door open), restaurant had something for everyone. Loved that the pool and open deck area is located on the fifth floor so that we were well removed from street level. We wanted to be close to both airport and port and this meets both. Not much around the hotel, so we were more than happy to stay and enjoy the hotel amenities to rest up for our cruise/flight the next day. Stayed at this location for both the outbound and return trip for our holiday.
14. August 2014
Rated 5,0 out of 5,0 by Janwv great pre-cruise hotel
Always like to travel day before cruising to avoid airline problems. This hotel located adjacent to cruise port, shopping in walking distance, & van taxi cost $7 per person. Taxi even cheaper. Staff very cordial and we were traveling with extended family & several kids so pool was very enjoyable. Restaurant small but food was excellent.
12. August 2014
Rated 5,0 out of 5,0 by Yannie Great Service
I chose your hotel because it was close to the airport and the cruise port. Your staff was very efficient and helpful. It made our stay worth it. It is a bit pricey but we only stayed for a day, so.
11. August 2014
Rated 5,0 out of 5,0 One of the best!
Property looks brand new, and the staff is top notch!
7. August 2014
Rated 5,0 out of 5,0 by georgiatraveler22 Great Service and extremely comfortable
We stayed at this hotel before leaving on a cruise. The front desk clerk was extremely helpful and helped resolve any questions that we had. The hotel was nice and clean. The rooms were extremely clean and the beds were comfortable. The only complaint is the dining room. We had no choice but to eat breakfast at the "very limited" breakfast bar and the cost was approximately $17.00 per person, plus gratuities. This is the one area that was upsetting. We only needed "a snack" to get us on our way and ended up spending almost $100 for our family of four. Other than this complaint, everything was great.
5. August 2014
Rated 5,0 out of 5,0 by cchavez Excelentes habitacions y servicio
Mi familia y yo estamos totalmente satisfechos por el servicio y habitaciones. Lo unico es que los precios del restaurante y fuentes de sodas deberían de ser un poco más accesibles
4. August 2014
Rated 5,0 out of 5,0 by Roland0 Comfortable, clean and well furnished room
Upon arrival employees at the front desk were courteous and efficient . Facilities were very good. The room was clean comfortable and had everything we needed.
30. Juli 2014
Rated 5,0 out of 5,0 by CourteneyT Excellent Stay
The location was great. So close to restaurants and shopping centers, and oh yeah, The Beach!!! The room was extremely clean which is something I am always a stickler of. The staff was very hospitable. I was very pleased and comfortable with my stay here. My vacation was great.
29. Juli 2014
Rated 5,0 out of 5,0 by ckna Close to airport
Clean, comfortable, and easy to access. Children loved the pool. Shuttle to airport for an early morning flight was very convenient.
28. Juli 2014
Rated 5,0 out of 5,0 by JackUS Short Stay
The hotel was great and the location very convenient.
23. Juli 2014
Rated 5,0 out of 5,0 by Taylors Mistake Best night's sleep
We were overwhelmed with the comfort of the King size bed in our room and we had a good night's sleep.
Unfortunately we were only booked in for 1 night.
If we are travelling in the Fort Lauderdale area in future would certainly consider staying here.
16. Juli 2014
Rated 5,0 out of 5,0 by onkelnatzsch Great Service
This is an excellent value for the price. Very accommodating staff will do their best to make you feel comfortable. Nice atmosphere in a contemporary setting.
12. Juli 2014
Rated 5,0 out of 5,0 by Kar1002 Great Hote.
We stayed here after cruise and it was wonderful. Nice large room, bed was great, and great service. This is a keeper on the list of great hotels.
11. Juli 2014
Rated 5,0 out of 5,0 by Jdeluca80 Great Place at an even better cost
Really great place and a pleasant surprise at how well designed and up to date this hotel is. Highly recommended!
10. Juli 2014
Rated 3,0 out of 5,0 by Weary traveler from NY Nice hotel in a not so nice part of town
Nice hotel. Don't walk around at night though. Problems that arose with the room were never fixed. Room had a broken telephone that was never repaired or replaced. TV stopped working. Had to pack a family of 4 at midnight to switch rooms. That wasn't fun after a long day.
10. Juli 2014
Rated 4,0 out of 5,0 by Julchen :-) Will go there again
- gym is good (but they did not manage to turn off or back the loud music)
- restaurant is good (but my breakfast was billed twice, hope they will fix it, but no answer yet)
- room and sleep quality was very good
- free parking in park house
- gym und pool (nice) is 24 hrs
- good WiFi coverage all over the hotel
- free airport shuttle (call them when before you arrive!!)
9. Juli 2014
Rated 5,0 out of 5,0 by goalkeepermom immaculate hotel and wonderful service by everyone
From the time I checked in to departure, everyone was wonderful and so kind. I was there for a week on business for relocation to Ft. Lauderdale area. I had never been to this city and the staff at the hotel were kind, helpful and caring. The king room I had was immaculate and very spacious. Very quiet and comfortable. Each evening I enjoyed the company of the bar/restaurant staff who were very genuine and good people. Shout out to Andres and Bill who were wonderful at the bar! So friendly and compassionate. I thoroughly enjoyed my stay at this hotel. Would recommend to anyone and the price was excellent for the services provided. Great job!
7. Juli 2014
Rated 3,0 out of 5,0 by RD2014 Dropped off like trash on the corner
Rooms were nice. Bathroom was small and difficult to move around in and enter, especially with more than one person staying in the room. Bed was stiff as a board. Restaurant was overpriced with unfriendly service. When we were dropped off by the shuttle, we were dropped off in an alley and directed to go through the garage to the lobby. Not a great first impression.
6. Juli 2014
Rated 5,0 out of 5,0 by kimberleyr76 Excellent customer service!
The customer service at this hotel is by far better than other hotels that we have stayed at. Everyone was very attentive. The pool is great and it was great there were floors geared specifically to leisure guests to limit the noise in the common areas. Overall it was a great experience!
4. Juli 2014
Rated 5,0 out of 5,0 by Kim2424 Very Impressed!
I was very impressed by the look and feel of this crowne plaza. When i first booked I thought I was not going to like the location because of where it is located. However, We were nicely suprised. We will definitely stay here again. We booked 2 rooms for 2 nights for a party of 4 and was very close to the i-95 interstate.
3. Juli 2014
Rated 5,0 out of 5,0 by eric paul comfortable room and great service
nice stay, relaxed, further i do not have any particular comments. people were nice cooperative at arrival, they helped with our suitcases, the room was clean and pleasant with a nice view. The bathroom also very pleasant with a good shower with a floor avoiding that you fall down
1. Juli 2014
Rated 4,0 out of 5,0 by Moose72 Great start or finish to cruising
Comfortable room and very clean hotel. Restaurant was a bit expensive and shuttle service was not real reliable. We ended up taking taxi service instead after waiting for long periods of time on the shuttle. Overall, great location close to the airport and cruise terminal-cruise shuttle was fine!
30. Juni 2014
Rated 5,0 out of 5,0 by Anthony01 One of the Airport Hotel
The property offers a good night sleep and is within easy access of the airport and cruise port.
Would return to this property for a stopover/connecting reasons.
25. Juni 2014
Rated 5,0 out of 5,0 by EricAndPenny66 Clean, comfortable room and great service.
We booked this room for my wife and I and another couple the night before our cruise out of Port Everglades. The staff was very friendly and courteous, and the room was clean, modern and comfortable after a long day on the road. We enjoyed dinner and breakfast in the hotel restaurant. The food was very tasty and plentiful. The hotel is located very close to the port, and shuttle service is provided. You might consider using the hotel parking deck if you are cruising, as it is about one half the cost of parking at the terminal.
24. Juni 2014
Rated 5,0 out of 5,0 by TJungetaway Great Service & verty satisfied with room
Upon arrival the front desk staff (Carl & Sue) were absolutely awesome!! Very welcoming, informative, courteous and friendly. Carl recommended the hotel restaurant which had awesome food and drinks, and the staff there was very nice as well. Would definitely recommend to anyone going to the Ft. Lauderdale area. Thanks again for a wonderful service.
23. Juni 2014
Rated 4,0 out of 5,0 by joyswan Clean room, nasty girl at the desk
The room was clean and comfortable. The people at the desk were very nice when we arrived but nasty when we checked out. When we arrived, we asked if they had AAA discount. The girl said that they did. I asked her if she needed to see our card. She said she didn't. When we got our bill, the discount was not taken off. My husband asked about it. They did give us $10 off the price of the room after a lot of arguing, but she still wouldn't give us the discount. Very nasty! We were there 4 nights. What a way to treat the customer! Our computer also got a virus or something and now is going to cost us $100 to have the computer looked at. We thought we had it all taken care of, and it all reappeared this morning. Expensive reward for a rewards customer!
23. Juni 2014
Rated 5,0 out of 5,0 by Kimmer58 Beautiful Hotel
Everything at this facility is top notch. The only problems that I had during my stay were I needed to print out a report in the business center but was unable because the computers there do not accept SD cards where my file was saved, and on the final morning my bill was not under my door so I had to go to the front desk and request one. Other than that the hotel is great.
23. Juni 2014
Rated 3,0 out of 5,0 by Blue Angel C.C. Nice Hotel, can be a little noisy.
Nice hotel, Clean hotel, close to everything, under the right circumstances I'm sure it can be a great place to stay, but I did not experience that, this time. Loud neighbors and being put in front of the housekeeping cleaning closet, made trying to get some sleep difficult during my visit. Might give it a try again, next time I'm in Ft. Lauderdale, maybe the odds were just against me during my visit, this time.
22. Juni 2014
Rated 5,0 out of 5,0 by russty nice place
was nice place pool area was nice could use a hot tub
19. Juni 2014