Rated 3,8 out of 5 by 345
Rated 3,0 out of 5,0 by Travel 2 Much Updating the hotel
The staff is excellent at this property. The managers have done a good job empowering their staff and they work hard to make it a good stay. Once update and construction is done, should be a very good hotel. Connected room doors are a little thin. Beds are very comfortable. Location is great. Price for the room is best in the area.
30. Januar 2015
Rated 3,0 out of 5,0 by bum1bles confortable bed, good room service for breakfast from diner
disapointing compared with earlier stay in August 2014
28. Januar 2015
Rated 3,0 out of 5,0 by MsJRene Undergoing renovations...check prior to booking!
Given that this property is undergoing major renovations, I suppose this stay could have been worse. The entire lobby and front desk was relocated to a tiny dark hallway. It was complete chaos. The only saving grace was that the room was very comfortable and clean, with updated linens, tv, and plenty of outlets for our various electronic devices. Signs all indicated that vending machines were located on the 6th floor...but would neither take my bills or credit card and when I finally scrounged together enough change, it was out of drinks. Went to the "front desk" which sent me on a scavenger hunt that led me to 3 other floors...one of which was shut down and pitch black. When I returned to the front desk, the young gentleman suggested I order the bottle of water I wanted from room service...seriously. The restaurant manager happened to pass by and gave me 2 bottles of water, gratis, and apologized for the inconvenience, saying they should have offered it to me in the first place. While this property is undergoing renovations I would suggest they lower their rates...and hire front desk staff that are a little older and/or a little more service-minded. They were polite but just not "into it"...perhaps the disorder of the surroundings had an effect on them. Also, the restaurant is highly over-priced... a breakfast buffet would better suit the type of guests you cater to.
26. Januar 2015