Rated 4,4 out of 5 by 144
Rated 5,0 out of 5,0 by nestonmq most welcoming reception
we were made very welcome by reception staff when we arrived. Throughout our stay they were able to deal with any queries we had in a very efficient and friendly manner. The staff in the restaurant again were most helpful , nothing was too much trouble . The food was delicious. We are looking forward to staying here again in the near future.
18. Juli 2014
Rated 5,0 out of 5,0 by KH01 Great welcome and great stay
From the outset we were made totally welcome by Katherine in reception which made us at ease straight away which set us off on the right foot to enjoy our stay. We were only staying for one night so didn't experience or use many of the hotel's facilities so can't comment but as far as the the reception and welcome is concerned it was second to none. We even went back to check Katherine's name badge to ensure she got the credit that was due to her. If you give out awards to staff then she get's my vote.
18. Juli 2014
Rated 2,0 out of 5,0 by BFletcher Comfortable bed and Clean Room
I have stayed in numerous Holiday Inns, but this was meant to be the most luxurious with the Marina views and balcony I requested.
Instead I received a room that had no curtains so view was blocked off and a balcony that overlooked the hotel staff smoking area and hotel air conditioning units, and was also situated next door to the service elevator.
Room service call button is never answered so either ring reception and get them to walk the phone over or give up and go down stairs yourself.
I would stay at the hotel again but I wouldn't waste my money in upgrading my room and including breakfast.
16. Juli 2014