Rated 3.8 out of 5 by 263
Rated 1.0 out of 5.0 by Disillusioned 12345 The worst bed ever
I am amazed how good the staff were considering the fabric of the Hotel, the general appearance is shabby and the heating was not working. The sofa in the bedroom had threadbare arms. I have never had a bed as bad as the one in room 32 it should be destroyed immediately.
April 26, 2016
Rated 5.0 out of 5.0 by dreamdirector Attention to Detail
As with other Holiday Inns, this hotel has an air of grandeur that is lacking in rival chains, yet the cost of a room, with IHG Club membership discount, is no greater. Rooms are generously sized, and every effort had been made to provide those little extras: a good quality sprung mattress with a padded mattress topper as well as a quilted cover beneath the bottom sheet; the clever shower curtain fixed near the top with poppers to ensure efficient laundering, hanging on a curved rail that prevented it from clinging when wet; individually regulated radiators which put the power of heating control into the hands of the customers. My only reservation, given that we arrived rather late and the radiator thermostat was slow to respond, was that the room was rather cold on the first night, and might have benefited from pre-heating.
April 20, 2016
Rated 5.0 out of 5.0 by josie85 Friendly staff excellent value
We stayed at the hotel with three children. The staff were excellent and the kids eat free menu was great value. The 'Deben suite' is very spacious for a family. We enjoyed using the David Lloyd Health club which is a short walk along the road. The swimming pool (inside and outside) was fabulous, with many other entertainments such as squash courts, table tennis and even a mini cinema!
April 20, 2016