Rated 4,5 out of 5 by 53
Rated 5,0 out of 5,0 by David JC Excellent staff
We enjoyed staying at the hotel and also the excellent help we received from the staff.
From the moment we walked in and were greeted by Hakan – who had all the reservation details ready and was very helpful, to Timu who really was very good at helping sort out our enquiries and giving help and suggestions, to Ali in the restaurant who was an excellent host and looked after us very well, and Onur, who I have to say has an encyclopaedic knowledge of Istanbul and particularly the metro and metro bus, he was absolutely excellent and could not have been more helpful.
Their behaviour of this team was first class, they behaved as it if was their business that they were running and not as employees – my wife and I were very impressed indeed.
7. September 2014
Rated 5,0 out of 5,0 by Samir2014 Great Location and Comfortable Room
The hotel is centrally located, within a walking distance from Cevahir Commercial Centre, and about 15 minutes from Taksim Square.
The staff are caring and very attentive.
The rooms were very clean, and the beds very comfortable.
Breakfast is acceptable.
I would definitely stay at this property during my next visit to Istanbul, and would strongly recommend this property.
5. September 2014
Rated 3,0 out of 5,0 by Hamed Great location ,, Poor services
The Hotel location is great ,,,8 minutes away from Taksim Square (Taxi) and 10 minutes walk from Jawaher Mall ,, also you'll find a lot of shops and yummy restaurants down the street ,,, I've checked in with my wife and my little 3 years old kid , the room wasn't ready as expected and they gave me a connected room with another family who had a little baby kept crying all the night ,, I've tried changing the room but the hotel was fully booked , they changed the room the next day ,,, when i asked for a baby cot , they brought one in a terrible condition ,,, even my child hesitated to sleep in it ,,, the breakfast buffet is not really poor ,,,,
One of the front desk staff is very friendly and helpful (Dohkan) ,, he is ready to answer any question you have and can suggest great locations to visit ,,, overall experience was average but i believe there is a lot of improvement needed .
3. August 2014