Rated 4.5 out of 5 by 308
Rated 5.0 out of 5.0 by Verified Reviewer Amazing Food
No need to go anywhere the food at this hotel is AMAZING
May 24, 2016
Rated 1.0 out of 5.0 by Verified Reviewer Not Happy
I have stayed at this hotel numerous times, however this time I was extremely disappointed in the management staff. I have always had great service from the staff here, but I had a room that the bathroom had not been cleaned, I had no towels and the toilet was dirty. I got out of the shower to find that there was not a towel in the room. This was not the main issue, the issue was when I reported this to the front desk and asked to have the GM call. I am a Platinum IHG member. I have yet to receive a call from the GM :-(
May 20, 2016
Rated 3.0 out of 5.0 by Jason420 Not Ideal for Business Travelors
I spent three days at this property on a business trip. Stayed on the 4th floor and while my accommodations were satisfactory, I was sorely disappointed with the property's wifi service. The wifi was intermitent and slow as molasses. I had difficulty downloading e-mail and surfing the Internet. Download speed was less than 2mps. Dial-up would have been faster. If you don't need access to wifi, it's a great place to stay; but if you intend to conduct business via wifi, stay at another property!!!.
May 19, 2016
Rated 5.0 out of 5.0 by jwh88 Enjoyed our Stay
Very nice Staff, clean quiet room. The breakfast was good and had plenty of choices. We appreciate the room upgrade for our Spire membership and plan to stay again next visit.
May 17, 2016
Rated 5.0 out of 5.0 by lrmaddrey Clean and Modern
Clean and modern, this is a nice stop in Jacksonville. Baymeadows is a nice area for visitors, while this one is in an awkward location, near apartments and a car dealer. There's some minimal road noise from the room. The curtains do a sub-par job blocking light. But the room is clean, modern and comfortable. A fridge, decent amount of power outlets and a hot shower made for a nice experience. The common areas are really nice.
May 11, 2016
Rated 4.0 out of 5.0 by SSB14 Comfortable bed.
Front desk staff very friendly. Hotel interior and exterior were clean. Nice bar area
April 27, 2016
Rated 4.0 out of 5.0 by redhead56 Not up to par this time
Normally a great hotel to stay at. Clean, neat, nice rooms. We had some problems with the staff and the restaurant this time. We have stayed here a lot of times and it's normally a great experience. We will continue to stay here and are confident that management will contact us regarding our issues. We feel like it was an isolated incident and don't want to condemn the hotel for one mistake.
It's a great location and works well for us.
April 25, 2016
Rated 5.0 out of 5.0 by Dan Cikty rhus Good Food and polite front desk personell
I was very impressed with the hotel cleanliness and overall quality even though my bed was not made, and the hallway was uncomfortably warm each day as though the air conditioner in hallway wasn't working. Other than those item I was comfortable.
April 24, 2016