Rated 4,6 out of 5 by 110
Rated 2,0 out of 5,0 by ERIC0219 Good Hotel, Bad Service(Attitude)
I am a Platinum member of IHG Group. One of the staffs tried to charge me for the usage of Internet. I explained that Platinum members are applied "Free Internet" any hotel of IHG Group. Even though they didn't charge the fee according to my complaint, the attitude was really rude. And I felt even racial discrimination. Her name is "Karolina".
20. Oktober 2014
Rated 4,0 out of 5,0 by Karigull Wonderful stay in Krakow
This our my second stay at the Holiday Inn Krakow City Centre. Both times we have experienced excellent service, nice, clean rooms and a wonderful breakfast. Top value for money in the heart of Krakow City Centre. Thank you for having us - we'll be back!
15. Oktober 2014
Rated 5,0 out of 5,0 Great stay in Krakow
We had a great stay in Krakow in a very nice hotel. Everything was within walking distance, our room was great (in old part of hotel) and the service we've received from the staff can't be faulted. Highly recommend this hotel when visiting Krakow!
14. Oktober 2014