Rated 4.1 out of 5 by 388
Rated 5.0 out of 5.0 by Mr. Klondike Excellent customer service, clean, comfortable room.
I have stayed at this hotel three times in the last three months and plan a return trip in the next few weeks. I have status with many hotel chains and have recently re-discovered Holiday Inns to be a comparable experience to the higher priced hotels. Why pay more for the name when the experience is the same?
November 25, 2015
Rated 4.0 out of 5.0 by Poor communication Clean Hotel Good location
Overall very good hotel that is a good location off the 5. Restaurant food choices could be better, appetizers are a little pricy.
The happy hour on the 8th floor has a staff member that is a bit too much for me. Upon entering the room she immediatly asks for your room key and tells you of the maximum two drink limit (Beer or Wine) Each and every person, each every day she goes through this canned delivery. I have been going to this location for approx 6 years (frequently each year) and she is always there hammering the policy.
I could stay there 4 days in a row, but she never softens the delivery. I know it's not me, everyone gets it upon entry.
I feel like I'm being warned and watched and for that reason I go to the Elephant Bar for appetizers and a couple of relaxing drinks.
I want to be clear, she has never been rude and I feel she is most likely following instructions, but it's too militant.
Someone needs to tell her and her manager to take a breath and relax.
Perhaps it's best inform guests of the policy at check in or post it in the room,
It is like torture to listen her to warn guests 20 times in a row.
November 24, 2015
Rated 5.0 out of 5.0 by JJD757 Convient Location Friendly Staff
Onsite restaurant and bar is convenient and food is good. Another restaurant across the street is also convenient and food is great. Staff was helpful accommodating and friendly. Also can get Disney tickets in lobby.
November 22, 2015