Rated 3,0 out of 5 by 82
Rated 3,0 out of 5,0 by EFGH Great in all apects but one.
I would enjoy staying at Leeds Garforth more if I wasn't disturbed on a regular basis by the neighbouring guest's TV. The walls aren't very thick so I think at least a notice should be put in all rooms reminding guests to consider other guests. I use this hotel regular for business as in every other way it is very good however the down side is that I often turn up at business meetings still half a sleep because my next door neighbour is a night owl.
6. Dezember 2013
Rated 3,0 out of 5,0 by stuart1955 great stay but
Stopped here before but noticed the rooms needed uplifting
5. Dezember 2013
Rated 5,0 out of 5,0 by Rajitengg worth the stay
Excellent hotel can't complain. It's worth the money.
27. November 2013
Rated 4,0 out of 5,0 by Dgwdxn Good value
The hotel is looking a bit dated & in need of a makeover. However, we got everything we needed from our overnight stay. Clean, quiet room, good food, free wifi & all staff helpful & friendly. Good value for the money.
26. November 2013
Rated 2,0 out of 5,0 by AndyB50 Far from the best Holiday Inn Hotel
Booked on-line thru my Priority Club account. Upon arrival reception staff sent us on a tour of the hotel to find our rooms! He clearly didn't know the hotel, we found a much faster route to the rooms at breakfast.
My bathroom had hairs on the toilet seat, and in the bath. There is a green mould or similar on the floor by the bath, when checking out, another guest complained of black mould in her bathroom.
At checkout we were overcharged by £200 for our rooms, when I complained, it became a "horse trading" session, I was initially offered a £100 reduction, and the system was blamed, I was then offered a further £70 reduction. Eventually, the manager contacted the reservations department, expressing surprise that I was not happy being overcharged! I was eventually, after 20 minutes, charged the correct price which I had on the confirmation email. And to be fair the manager did apologise, and I to her, as I had raised my voice and become quite angry.
25. November 2013
Rated 1,0 out of 5,0 by valmick very low standard
For the second time in two visits we asked to change rooms as the state of the bathroom was terrible. Black mould round the bath edges and taps. Completely unacceptable.
On one day of our stay we rerturned late in the afternoon to find our room half made, Tea and drinks replaced but bed not made and rubbish not cleared.
21. November 2013
Rated 1,0 out of 5,0 by MG04 Beware of the supposed deal for 2 nights B&B and dinner on one night prepaid
I booked the 2 night stay with a meal on one night. I booked 2 rooms on this for 4 people. My on-line booking via the holiday Inn website stated: ‘Enjoy a two night stay for 2 people with breakfast on both mornings and dinner on one night of your choice’. Rate is fully prepaid and non-refundable and cannot be cancelled or amended’. It seems it cannot be amended by me but can by Holiday Inn. We have used this deal before via Holiday Inn at this hotel for a number of years and always had a menu choice specifically for this deal which was a 3 course limited choice but reasonable value meal. We were told on the Sunday that it was NOT an inclusive meal and that we would instead have an allowance of £18 from the normal menu and would have to pay the difference. This is not my idea of a fully prepaid deal. At the hotel prices charged we did not have a remote possibility of enjoying a 3 course ‘prepaid’ meal. We could not even enjoy a 2 course meal but only a main course would come within the £18 a head allowance. As it was we ordered a 2 course meal and had to pay over £7 extra for 2 of us. Nowhere on the web site did it say you have an £18 a head allowance, not an inclusive meal. The staff told us that this was new policy – but we should have been made aware of it – Sorry Holiday Inn but I feel very let down and ‘conned’ by this non-existent deal. If you offer deals then PLEASE STICK TO THEM! To add insult to injury we also had a ‘bill’ through the door asking for another £3 or so per room for a restaurant gratuity which we refused to pay in view of my sense of injustice over the dinner cost ‘extras’. I spoke to the staff (who were all pleasant and helpful) who were only able to tell me that this was the new policy. If this is Holiday Inn policy then it should be changed immediately - or at least make in known AT THE TIME OF BOOKING, not once we have paid and arrived.
21. November 2013
Rated 4,0 out of 5,0 Great hotel
We have visited this hotel for a number of years and always have a great time we visited the hotel in June 2013 and have to say the only draw back to the visit was the fact the carvery had been withdrawn the food was ok but not great, we have just had another visit to the hotel last weekend and pleased to see the carvery was back on.
I hope the management consider the carvery and the deals they have had in the past the 3 course carvery and bottle of wine for two as an example as I think the hotel would have more custom due to the poor amount of places to eat around the hotel.
The staff are fantastic can not fault them at all.
15. November 2013