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Rated 3,1 out of 5 by 179 reviewers.
Rated 2,0 out of 5,0 by Recent Stay 15-19 September I have recently stayed in the hotel and my first impressions where good. The welcome from the reception staff great Theresa and another on the daytime shift where great. The rooms are not fantastic but clean and the air con works. The breakfast is ok with a good choice and the staff again very helpful. I suppose it went downhill I wasn't given my welcome pack for the hotel with being a IHG member you get the welcoming touch but unfortunately the hotel missed this... Gym - This where it falls apart it has to be the most uninspiring gym I have ever trained in. Staff are not very welcoming and music is not played. The equipment is out of date hence why it is important for the staff to motivate and have the room a bit more upbeat. Lastly - Don't have your tv too loud (21 which is not loud otherwise you will be asked to turn your tv down? As after 11pm its sleep time ? REALLY...Oh and if your slightly deaf they don't take your considerations into account? They talk to you rudely and tell you to reduce your volume? Due to having two not so good weeks at the hotel myself and my two colleagues have decided to stay elsewhere locally. Lets hope the hotel improves the gym and perhaps the attitude of some of the staff. PS Bar area not very inspiring...I stay regular in holiday inn and I am a platinum member but I might steer clear for a few months... PPS Thanks to the majority of the wonderful staff at Garforth 19. September 2014
Rated 4,0 out of 5,0 by Overnight Business Stay Clean well managed Hotel for a business stop over. Gym is a bonus for the cost of the accommodation. Food is normal hotel fare. Service is excellent.. Only disappointment was the poor reception on my mobile phone and for the WiFi due to the room location at the centre of the Hotel. But I am sure I could have move had I asked. Would use this location again. 17. September 2014
Rated 3,0 out of 5,0 by Overnight stay Only booked for one night and there were notices regarding the refurbishment but our room was not nice and in my opinion should not be used until refurb complete. Obviously had, and I think still having, a water leak as room smelt musty, bathroom ceiling badly stained and small patch of water on the floor under the sink was rusty water; I wiped it away as only small but it was there again in the morning. Only myself and my husband staying but the sofa bed was also made? On the positive side, we had an evening meal in-house as well as breakfast and the food quality was very good, with friendly and attentive staff at both meals. Staff on arrival were professional and friendly too. Will be a good hotel when refurb complete but should take room out of action. 16. September 2014
Rated 2,0 out of 5,0 by Not to be repeated. The room was small. The bed was too small for two adults The dinner was a disappointment. The waitress didn't open the wine- so tasting was not a possibility The first course was minuscule- six pancakes but a tiny portion of duck The main course was also very disappointing- half a fillet of bream, which tasted of nothing. We have stayed at other Ho,I day Inns and thought them excellent. This is why we chose this one. But it bore little resemblance to what we are used to I. Norwich and Huildford. This one lets the side down. We won't assume Holiday inns will provide a high level of accommodation in future. We certainly won't recommend this one. 16. September 2014
Rated 1,0 out of 5,0 客房老旧 隔音很差,总是听到外面开门关门的声音 也能听到隔壁客人打呼的声音 设施陈旧 洗浴用品品种单一,品质略低 酒店服务人员服务态度还可以 浴室老旧 家具老旧 网速非常慢 影响我在客房内工作 15. September 2014
Rated 5,0 out of 5,0 by hotel great hotel, comfortable beds, staff nice and helpful. Good selection on breakfast nice start to the day. Good to see the refurbishment going on in the hotel, nice selection of drinks to choice from on the bar, well done to all the team at the hotel I be back soon 10. September 2014
Rated 3,0 out of 5,0 by does the job I have stayed here many times over the years so I knew what I was getting. The hotel is in dire need of refurbishment which is underway. The room itself was comfortable and even though the bathroom was not great it did the job and was clean. the breakfast is always great. The wireless though was dire and did not seem to work anywhere in the hotel properly. The bar was OK although the range of drinks were not good. The reception was very draughty and the couches were shabby but I think this will be part of the refurb. Overall I would stay there again as in spite of everything it is good value for money and I have stayed at worse hotels. 30. August 2014
Rated 4,0 out of 5,0 by Ideally situated for holiday in Leeds but a bit cramped for 4 in a room This hotel met all our basic needs for a short family break. The pool was a welcome bonus and the staff there were very helpful and polite. The Bar service was excellent and helfpul. The food in the restaurant was good but it was a shame that 15 mins before the close of breakfast not all the items were there to select from. Also the service at dinner was slow and delays in courses.The Bedroom was adequate but too small really for a family of 4. All the rooms are the same size so I think they should consider making a few FAMILY rooms by knocking 2 into one. It also had not been thoroughly cleaned but when I bought this to their attention they were prompt in resolving it and supplied courtesy drinks which was nice. With a few tweaks this hotel has the potential to be the best for families in the area for the price . 28. August 2014
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