Rated 4,2 out of 5 by 468
Rated 5,0 out of 5,0 by Zwrzwrzwr Great place to stay
Really enjoyed a city break in HI Leicester
23. April 2015
Rated 4,0 out of 5,0 by Sunny Sangha Stay from 7th April and Before
The staff in Holiday Inn are very pleasant and willing to accomodate and help. The bar staff are exceptional and lively and always greeted with a smile. They remember their regular customers and go that extra mile.
However, during breakfast for a couple of weeks Holiday Inn did not have an inventory of disposable cups so that we can take coffee away. This was not good at all as many of your business customers may need to take away coffee or tea if they need to depart early for business or other reasons. Surely, Holiday Inn must know they are running low on inventory and be aware that they need to replenish the stock?
The key area of improvement need to be at your Checkout in and Checkout Desk, to read all the customer booking deatils before making incorrect statements to their customers when checking out as this does lead to furstration.
22. April 2015
Rated 3,0 out of 5,0 by HayMic Holiday Inn Leicester
The staff and food are excellent, the room was a little cold and outdated. Would stay again but hopefully in a different room!
19. April 2015