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Rated 4,3 out of 5 by 625 reviewers.
Rated 1,0 out of 5,0 by Disappointed As a regular guest at Holiday Inns this stay was a disappointment. The first room I was given stunk of drains, it had no ironing board, I was expecting a double room, but got single beds which was okish however not what I wanted.On complaining I was given another room still single beds, but no smell. I was told the rooms do not have ironing boards, which is a first for a Holiday Inn. One was sent to my room. The room itself was a bit shabby the, trim was coming away the bedside cabinet. The hotel is the worst Holiday Inn I have been in. i like going Holiday inn chain because it quality is normally predictable, but not in this case. 8. September 2014
Rated 4,0 out of 5,0 by good hotel, service bit disorganised We stayed with our 5 year old daughter for a long weekend for our Anniversary. The hotel and room were well maintained and clean and the breakfast was lovely too. Very handy for Russell Square tube to go sight seeing. The only thing that let it down was that at breakfast there was no real organisation of the staff ie. clearing tables, getting hot drinks, seating guests etc. we felt that someone should have been set for certain areas and look after the tables/guests in one area rather than milling about all over the place. 4. September 2014
Rated 4,0 out of 5,0 by Great staff, quiet location Although within walking distance from Euston Station, the hotel is in a quiet side street. Close to all the British Museum & amenities and some lovely restaurants and cafes within walking distance. 4. September 2014
Rated 4,0 out of 5,0 by Good hotel with a great location The hotel is a great starting point to visit London. The breakfast was great and very varied. Our room was in front of the elevator but that wasn't disturbing. One big annoyance was the lack of free Wifi. 3. September 2014
Rated 5,0 out of 5,0 by Excellent Graduation overnight stay which included great service and care for guests Two rooms were booked to celebrate a graduation at UCL. From moment of arrival to departure all staff gave excellent service which went above and beyond what would be expected. They made a special weekend extra special and we will always remember our time there. Thank you. 2. September 2014
Rated 5,0 out of 5,0 by Top Marks Once Again Once more the Holiday Inn - Bloomsbury, London made a 5 day break in the capital into another excellent holiday. London, as any major city can be hectic and noisy and at the end of a day sight seeing it is good to return to the peace and quiet of a luxury Hotel to wind down and relax. I choose this hotel primarily as it has an underground car park (which is not operated by the hotel and is at extra cost to the user) On arrival, as always, I was warmly greeted by the reception staff, was issued with my room key and offered all the information and choice of stay enhancements that were available. The lobby, bar and dining areas are beautifully clean as are the lifts, landings and corridors. My room was also spotlessly clean. Tea and coffee making facilities, cold bottled water, shower gels, shampoo and tissues are all provided along with additional extra facilities in room or on request. The bedding was diamond white clean, which I have found lacking at other hotels and the the room was presented to a very high standard and maintained that way throughout my stay by the room care personnel. Unfortunately, noisy guests creating a commotion in the corridors at 4 am on the last night of my stay prompted a phone call to reception. The situation was quickly and efficiently dealt with by the hotel staff and the disturbance silenced. Score 100% on that one. To conclude, an excellent stay and a Hotel which I will return to. Highly recommended and very good value, but book in advance and on-line directly to get the best deal. 2. September 2014
Rated 5,0 out of 5,0 by Very well managed I have found 4* hotels in general and Holiday Inns in particular to be pretty variable. I didn't have high expectations for this one. However, over a 4 night stay I was blown away by how good the staff were, from reception, to breakfast, to room service to dinner. They were, wihtout excpetion, helpful, cheerful, motivated and seemed to really care about doing their job well. Made all the difference. The hotel has limited facilties and small rooms but is clearly very well managed. But I wouldn't hesitate to stay here again. 2. September 2014
Rated 5,0 out of 5,0 by Courteous and helpful staff Staff are always courteous and helpful. Nice relaxing atmosphere, great location. Good selection of food, reasonably priced for the location etc. 2. September 2014
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