Rated 4,3 out of 5 by 803
Rated 5,0 out of 5,0 by Baran32 Nice 4 days in London
It was a lovely stay, staff are very welcome and helpful, very centric location..It was my 2nd time and I will stay there again
27. Januar 2015
Rated 5,0 out of 5,0 by v827 Great hotel - good location.
We checked in and was given a family room on the 3rd floor. I was recognised as a gold member and offered a free drink and newspaper. There was also water and a chocolate snack in the room. The hotel looks very nice. The bar and reception areas are excellent.
Unfortunately the room was not very nice, the sofa bed did not fit properly and it looked cramped. We mentioned this to the staff who were very helpful. They upgraded us to a Executive room - and added a single bed. Although the Executive Room looked smaller, it was a better shape and did not feel as cramped.
All the staff members we met were very helpful and polite.
We had dinner on the first night in the restaurant, children eat free. There is lots of restuarant choice within a few minutes walk. The hotel also has a pub attached to it which shows football games.
Breakfast was excellent. Great choice and nothing went empty.
The bar area is good, an good place to relax. There is lots to do nearby and Russel Square Train station within 2 minutes. This hotel is in a great location for exploring London.
Overall I am very happy with this hotel. I would return.
26. Januar 2015
Rated 3,0 out of 5,0 by Yaelys GOOd location, Good service
The location of the hotel and the stuff are excellent. Apart of it- dissappointing. The bed was not very comforable and the sofa was impossible to sleep! the bathroom is tiny and very hard to turn on the shower due to its age... The breakfast is basic and much less then in other holiday inn hotels (Camden for e.g.)
26. Januar 2015