Rated 4.0 out of 5 by 1431
Rated 1.0 out of 5.0 by frabig123 A number of issues with this hotel
The toilet in our room was blocked and would not flush properly and the sink water took an age to drain away.
All the sanitary ware in the bathroom looked like it had seen better days.
Not as good as other Holiday Inns in London.
May 2, 2016
Rated 5.0 out of 5.0 by finroy great hotel and service with a smile
my friend and I enjoyed our stay at the holiday inn very much and will be returning, when we next visit the royal albert hall and harrods, thankyou for a lovely stay .
May 1, 2016
Rated 1.0 out of 5.0 by GeorgeKof worst ever Holiday inn experience
I have stayed a number of times at this Holiday Inn, despite that I have never experienced this tragic service before. I am a spire Elite member and i was told upon arrival that I was upgraded to a Superior room. That's when the fun started!!! the room was the very last in a corridor, freezing from the windows and the air-conditioning was in cold output!!
The room was small and at night we have asked for extra blanckets and a removal heater. Despite that we couldnot sleep all night.
Eventually the next morning because of our complaints they moved us to a nice room were everything was fine.
I wonder if I wasnt an Elite member what room could I get???????
April 29, 2016