Rated 4.2 out of 5 by 693
Rated 5.0 out of 5.0 by Sky's Dad Helpful staff, but room a little noisy
The staff were great, and really helpful with our tight schedule.
The only bad point was the traffic noise in the room.
For a well respected hotel chain in this prime location, i would have expected a quieter room.
Perhaps the double glazing might need repair?
May 4, 2015
Rated 4.0 out of 5.0 by Zeca74 Great service, location, and value for money
The overall experience at Holiday Inn Mayfair was above our expectations. Room Service (including cleanliness) and, in particular, the Concierge, were particularly impressive due their highly respectfull, professional and proactive atitude to make our stay really pleasant, including their availability and willingness to help solving small problems as and when we have asked for their assistance. Well done!
Having said that, however, we would recommend some improvement as regards the F&B service, namely during the breakfast time. In fact, we did not appreciate to be received by too familiar expressions such as "Hi guys, how do you feel this morning?"...
May 3, 2015
Rated 4.0 out of 5.0 by WestHemTraveller Single Night Stay
Best looking and feeling Holiday Inn. Noisy room on first floor backing onto courtyard with noisy bins and doors. I was compensated acceptably
May 3, 2015