Rated 4,0 out of 5 by 457
Rated 5,0 out of 5,0 They fixed my mistake!
Even though I made the reservation for the wrong night, the front desk staff were friendly and eager to help make it right. As flight crews had just checked out, the room needed to be cleaned. They gave us vouchers for drinks at the bar while we waited. They definitely went above and beyond for us!
6. Juli 2014
Rated 5,0 out of 5,0 by ps50 Meet and greet with a smile every time!
Mr. A and his well trained colleagues provide a speedy check in making this this is one of my favourite hotels.
All staff make me feel at home.Good car parking!
Mrs C at breakfast always with a smile on her face even at 6.0am in the morning, very pleasant!
5. Juli 2014
Rated 4,0 out of 5,0 by Bazza63 Late Night Stopover
Arriving very late into Heathrow, this stay proved very timely and comfortable
3. Juli 2014