Rated 4,3 out of 5 by 124
Rated 4,0 out of 5,0 by kevininbama Holiday Inn London West
I stayed in the Holiday Inn London West on February 19th 2015. The price, room, service, and restaurant were very nice. One thing I would like to have had different would be the bathroom. There was a glass wall so if one person was in the shower or on the toilet, the other person in the room could see.
3. März 2015
Rated 3,0 out of 5,0 by Ralpht33 Small Things
Small things make a big difference.
I decided to 'upgrade' to a Holiday Inn instead of the usual Holiday Inn Express. But it was a mistake. There's not enough of a difference between the two for the price differential and frankly, the service was better at the HI Express down the road.
I went down to the bar for a drink. They young man on duty could see I was waiting but there was no acknowlegement. He was busy with a large order, but just a smile would have done to show he had seen me. I left after 5 minutes wait and went to the restaurant.
I ordered a meal and a Stella beer. A Becks beer was delivered. I pointed out the error. They said it was Stella in a Becks glass. It wasn't. Small things.
The meal was very poor. The pork was overcooked but the crackling didn't crackle. No one asked me how the meal was, despite the restaurant being nearly empty. If they had, I'd have said. Small things.
The Chinese family having a debate in the corridor at midnight was not helpful, so maybe I was I a bad mood by the morning. I had ordered a Times newspaper. It didn't arrive. Small things.
The room floor was new, but the fittings old and chipped. The MDF was showing through the veneer, and there were a number of shards of veneer to catch the unsuspecting customer. Small things.
Breakfasts was good. Not sure the two trays of bacon, one normal, one crisp was deliberate or not. If it was, it was genius.
All in all, a disappointing stay. Back to HI Express.
3. März 2015
Rated 3,0 out of 5,0 by Jhtty Clean tidy hotel
unfortunately there was a coach party of young people and as I was on floor 3 it was extremely noisy. There was running in the corridor and banging on my door at 10.30pm which ruined my stay. This happened on 3 nights. The hotel and staff are excellent, very welcoming and polite. Just a shame that a few youngsters ruined my stay.
28. Februar 2015