Rated 4,0 out of 5,0 by Kobina Guest rating
Caring staff and clean rooms and bath.
Enjoyed my stay
20. Mai 2013
Rated 5,0 out of 5,0 by Flydavidjj Excellent Service
I arrived on a busy Saturday. The front desk staff were very busy but were able to manage the queue well and with good humour.
One of the reception staff took a call from an irate customer and handled it really well. She used as many anger deflection and empathy techniques as were in existence, offering to call the client back, and expressing concern. I thought she did very well. Full marks.
Room was small but very clean and well equipped.
Lobby was excellently presented and had the feel of a luxury hotel.
Great location just 100 yards from Great Portland Street tube, and a short walk to Oxford Street.
19. Mai 2013
Rated 4,0 out of 5,0 by Lasquitty Good hotel in the heart of London
Great location, only 2 minute walk from tube station, and five minutes walk from Regent St. The staff is very helpful and friendly. Rooms and facilities are clean. My only little disappoint is for missing hot chocolate in the room (only tea and coffee).
15. Mai 2013
Rated 4,0 out of 5,0 by Martymum27 Excellent service here
Our first room had some problems and it was rather basic but OK. We were moved for the second night and the room was an executive one which was far far better in every respect. The reception staff were great and offered us a voucher for drinks for inconvenience and deleted the cost of our drinks the previous night. Things do go wrong but its how its dealt with and they were very good. I think some of the ordinary rooms could do with an update now, but the hotel is clean and in a good position, quiet at night with excellent breakfast, so overall very good and would visit again.
11. Mai 2013
Rated 3,0 out of 5,0 by Em90 Good location
Good location and friendly staff.
The rooms were clean and fresh.
The only negative thing Was the beds. Didn't sleep well because the bed was to hard for my back.
But I could stay here again if I would come back
7. Mai 2013
Rated 5,0 out of 5,0 by MalcR1 Warm Welcome
We stayed at the Holiday Inn - Regent's Park for one night during a recent trip to London to see a West End show. We were impressed with the friendly welcome on arrival and throughout the stay. The room was clean an comfortable and the breakfast excellent. The close proximity to Great Portland Street station made it ideal for travelling around London.
6. Mai 2013
Rated 4,0 out of 5,0 by fitzrovia great
central location staff very helpful and as smokers we had a smoking room all in all excellent value for money
6. Mai 2013
Rated 4,0 out of 5,0 by Chris1351 Great location and excellent customer service
In April 2013, I spent 5 days at Holiday Inn - Regent's Park. I found the staff to be very accommodating and the location was great. You are close to several tube stations, which give you access to just about anywhere in London. Many restaurants and stores are within a short walking distance. Paddington Station and St. Pancras/King's Cross Stations are a short cab ride away. Because of a crying baby in the adjacent room, we were moved to an executive room. Thought the rooms were about the same, we were given free bottled water, candy bars, bathrobes, washcloths and extra toiletries. For our trouble, we were also given a complimentary bottle of wine. As a Priority Club member, we also received complimentary drink and snack coupons. Though no one likes being inconvenienced, the front desk staff did their best to make our stay enjoyable.
5. Mai 2013