Rated 4,1 out of 5 by 301
Rated 5,0 out of 5,0 Excellent all round service and facilities
I stayed for the first time at your establishment and I have been nothing but impressed with the cleanliness, facilities, food and service. But...the reason that I have decided to write this review (my first ever) was to compliment the staff who I believe offered a service nothing short of outstanding. The moment I had arrived at the concierge to check in to breakfast, room service and the hotel bar and restaurant ending with the quality professional service at check out the standard of service was exemplary. Special mention must go to a trio of bar/restaurant staff whose professionalism coupled with pleasant demeanour and excellent ability made my stay extra special. These are namely Mariatheresa, Pauline and Malgosia. who I believe are a great asset to your organisation. I will be returning in the near future to the capitol and I will be looking to returning to your hotel. Thank you for a wonderful experience.
3. März 2014
Rated 3,0 out of 5,0 Nice hotel but not great staff and rooms
Good location but small rooms and as a ihg customer I was refused free internet as where I've stayed at other holiday inn hotels and as a ihg customer you get free internet. Overall small rooms, not many plug sockets and miserable staff. Would not go here again.
27. Februar 2014
Rated 5,0 out of 5,0 by AandI Great service, great location, great hotel!
I will definitely recommend this hotel! the staff are so helpfull and nice, you always felt welcome. the room was modern and clean and just big enough for two girls with large suitcases. the beds were very comfortable. the breakfast was really good, you could make your own pancakes, there were different sorts of fresh fruites and youghurts, baguettes, toast, cereals, eggs, bacon, tomatobeans, sausages and drinks. the location was great, only a ten minutes walk to oxford street, two minutes to great portland street station, and we walked to camden market in 20 minutes. there were at least two grocery stores right around the corner, so you have anything you need in walking distance :) We will definitely stay here on our next Londonvisit. and once again: the staff are soo nice, they will help you with anything!
22. Februar 2014