Rated 3,9 out of 5 by 155
Rated 4,0 out of 5,0 by MCS2013 Beautiful beachfront property
Great hotel for a relaxing holiday. Only downside is you are quite a distance from south beach so you really need a car, but there are plenty of 24 hour parking garages. Would go back to this hotel
28. Mai 2013
Rated 5,0 out of 5,0 by JerseyJim A Day of Rest
When my wife and I visit my son at the U, we always try to grab a day or so for ourselves and relax at your hotel. Everyone is always pleasant, informative, and makes us always feel wlecome when we return.
Francis has always been extra nice to my wife and myself and makes sure that we have everything that we might need. She recommends places to go and things to do...always charming...thanks to all
28. Mai 2013
Rated 2,0 out of 5,0 by Bharat18 Poor housekeeping service
I had booked a room for 4 people and had also paid the extra fees for the 3rd and 4th person. However, housekeeping was not informed of the same and the number of towels and shampoos in the room was only for 2 people. The front desk said that they don't inform housekeeping of the number of people in the room...seriously!!!>...
After the first night, on the second day, housekeeping only put the bath towels. They did not put the smaller face towels and the floor mat. I CALLED THEM TWICE BUT NO ONE CAME TO THE ROOM TO GIVE THE TOWELS. FINALLY, I HAD TO COMPLAIN TO THE MANAGER ON DUTY. The manager was very polite and gave us some food and drink coupons. Within 5 minutes, housekeeping came to the room with the towels. BUT I AM VERY DISAPPOINTED...WHY DO I NEED TO GO TO THE MANAGER TO GET A SERVICE WHICH SHOULD BE A PART OF THE ROOM EXPERIENCE. THIS WAS THE THIRD TIME I WAS STAYING AT THIS PROPERTY. BELIEVE ME I AM NEVER GOING TO STAY AGAIN HERE..!!!.... Housekeeping staff does not seem to understand what the guests are saying..they keep saying " I do not get what you mean".......they need to be trained better....We have stayed at many hotels...BY FAR THIS WAS THE RUDEST AND THE MOST CARELESS HOUSEKEEPING STAFF!!...
28. Mai 2013
Rated 5,0 out of 5,0 by Glenn99 Miami Beach May 12-15, 2013
Recently stayed at the Holiday Inn Miami Beach and thoroughly enjoyed it. Had a ocean view room which was quite lovely. Could see the pool, boardwalk and the beach. Pool area was nice and not crowded. Used the valet service which was very convenient. Never had to wait longer than 10 minutes. A little pricey but for Miami that is to be expected. Room was clean, quiet and comfortable. Wi-fi worked great as well.
21. Mai 2013
Rated 4,0 out of 5,0 by Valente Comfortable room. Ocean front. Nice swimming pool.
Very nice hotel. Good price for value. Spacious room. No fridge in the room. No beach service.
14. Mai 2013
Rated 3,0 out of 5,0 by Heiko69 Holiday Inn stadard is missing
I mainly staying in the IHG hotel since years for business and privat perpose. I never had this kind of bad service in a Holiday Inn. They don`r give Priority Club benfits linke lounge access, free breakfast, room upgrade and so on. You just can check out at 2.00 pm. The room service is very poor, they don`t knock on the door, just flip there card and open the door.If you don`t want to clean now you have to tell them when. After I told them sometimes in the afternoon they rejected.
The location of the Hotel is perfect and the other services like pool, lobby or parking is very professional.
8. Mai 2013
Rated 4,0 out of 5,0 by syn6803 quick holiday sun
few days spent at hotel. Nice location for the beach. 25min walk down the south beach. Taxi is about $12. Good value for location. Swimming pool is nice
6. Mai 2013
Rated 2,0 out of 5,0 by LMOnate Poor Beds and thin walls
I stayed in a double bed room (even though I requested a KNS)
The bed were both in bad shape with a matress that was very unconfortable.
30. April 2013
Rated 3,0 out of 5,0 by Willbback Great Value on the Beach, low or no security so watch your stuff.
Tired but perfectly located property on Miami Beach. Great if you are driving with reasonable parking and great access to Miami.
We had an iPad stolen from pool side and on questioning, the staff said another guest had had a camera stolen the day before.
We reviewed the security video with the Manager and could see the perp walk in from the beach front gate and off with our iPad.
Be super cautious and don't count on the hotel staff to keep an eye on who is on the property or your stuff.
29. April 2013
Rated 1,0 out of 5,0 by mz1985 teribble check in with management
I was welcomed at the front desk,and imformed that my card was denied. After confirming with my bank that the payment was PAID the manger insisted that the payment was denied. 45 minutes later my bank calls the hotel, and then she states the that the payment was accepted! Another 15 minutes later the the two rooms that were supposed to be connected were on opposite ends of the hallway. I also discovered that the refrigerator that i requested was not in the room either. The service was awful.
28. April 2013
Rated 5,0 out of 5,0 by MsLadyRN Comfortable bed, great service, clean, wedding friendly
Great Experience!! Thank you for the handmade towel swans encased with wine!
27. April 2013
Rated 4,0 out of 5,0 by girlstrip2013 Wonderful Staff
The staff was very attentive from the moment we came in the door. The front desk staff was friendly and fun we even gave them all nicknames. The breakfast buffet was wonderful and the staff in the dining room was attentive. The only problem was the location there are not a lot of dining options in the area within walking distance. Besides subway and Carrabas. The lighting in the room was awful. It was extremly dark there was no way for four girls to do hair and make up outside of the small bathrooms. I recommend this property just be aware that late night if you are hungry your only options is to order pizza. The attentive staff more than made up for the lack of services in the area. We felt safe and although the room was small it was still not unconfortable. Balcony's or larger windows on the oceanview side would have done wonders for the space and maybe some more lights or lamps.
26. April 2013
Rated 4,0 out of 5,0 by mindyhope5 Easy Beach Access
We stayed here prior to a cruise, and mainly wanted to relax on the beach, so this was perfect. There are plenty of vendors with chairs and umbrella's at a reasonable price (head towards the Fountainbleu for better people watching).
Not much in walking distance other than restaurants in hotels, though we did notice a "Subway" on Collins that is in walking distance and would have been handy to bring sandwiches to the beach- will keep in mind for next time. Overall a good experience- hotel team was fine- some associates very friendly, others a little more disengaged (not rude though).
I'm a platinum IHG member and am used to more acknowledgement of this with recognition, room upgrades, etc, but we used points so maybe this is why that didn't happen. There was a welcome snack of bottled waters and pretzels, so that was nice.
26. April 2013
Rated 5,0 out of 5,0 by Trifol2013 People who make you feel special
I can't remember when I've stayed in a hotel with more friendly, polite, upbeat staff. Everyone from the maid to the breakfast waitress, the staff out by the pool, etc., they all made us feel welcomed and taken care of. The ocean-view room was great . The only critique I have is about the funky bathroom which is maybe 10 years past needing a redo. Toilet didn't flush properly and shower/tub valve didn't work.
25. April 2013
Rated 4,0 out of 5,0 by Habs Kids eat for free? Not at this Holiday Inn
We were on a road trip through Florida when we stayed at the Holiday Inn Miami Beach Front. When we arrived, we were greeted very quickly and our room was ready.
Staffs were knowledgeable and courteous.
The room was spacious and clean.
The location of the hotel is perfect, it’s right on the beach!!!! They have a Tiki bar which was pretty awesome. They also gave us 2 complimentary drinks…
The ONLY complaint I have is that they do not provide free breakfast for kids. I was under the impression that it was the same policy throughout all Holiday Inns... But I guess not. In my opinion, consistency is a good thing…
25. April 2013
Rated 3,0 out of 5,0 by LeezaE Holiday Inn Ocean- Miami
Nice hotel. Beach was beautiful and convenient. The drinks at the pool bar was amazing! Pedro rocks! Pool very clean.
Room was average, bathroom needs some updating. Cabinets chipped, bathroom needs caulking.
The one disappointing thing was that we were not able to check in by 4pm and were not called when our room was ready. We had to call. We asked about the 4pm guarantee and were told at the front desk that they didn't know what that was. All in all good value for the money, nice location, only a $10 cab ride from South Beach. Be ready to pay to valet the car or self park- just about same price $30 a day.
20. April 2013
Rated 2,0 out of 5,0 by lINZ51 Bed comfortable/room dated and orn
Service was not great , ask for coffee roll or muffin to go said we could not have that, we had to do the breakfast. Room was damp old smell and carpet dirty. Room was very dated.... Couches in lobby looked like from a Frat House.Towels for the room and pool were so thin you can see thru them...We had an ocean view but windows were so dirty you could not see out them. It is a shame great location, but room was not up to Holiday Inn standards...It would have been nice to have pool service , like the other hotels had , only a tired Tiki Bar , very limited menu and we waited long for food.All in all I would not reccomend this hotel...
19. April 2013
Rated 4,0 out of 5,0 by lapppola Nice experience
Very good location and good value for money.
Staff friendly and helpful.
The only aspect that could be improved is the food variety for the meals
17. April 2013
Rated 4,0 out of 5,0 by Dede2013 One week stay, end March 2013, 2 Queen Beds Oceanfront
We spent the last week of March 2013 in 2 Queen Beds Oceanfront room on 7th floor and enjoyed every moment of our relaxing stay. Vacation!
Room service was perfect, room was confortable, elegant, clean and included the safe. Air Conditionning was, modern, quiet and precisely adjustable. We enjoyed the beautifull view on the ocean and the boardwalk and didn't suffer any noisy nights.
Legendary beautifull beach with warm sea is just in front of the hotel but don't forget to take some skin protection with you against sun burns! We didn't used the swimming pool (preferred the beach..# but the pool looked good, big enough and clean, with enough long chairs around.
To avoid paying 30$ for each valet parking we choosed to take the valet parking included in our room rate so we were able to freely use our car without thinking about the parking expense #except gratuity).
Breakfast and the restaurant are real good/excellent.
All in all, we are really planning to come back again. It's a very good hotel, excellent value and we enjoyed our relaxing stay!
Remark: it's pitty that the rooms do not have balcony or at least opening windows.
14. April 2013
Rated 3,0 out of 5,0 by NotHereAgain1 Boring and poor service.
The staff lacked personality and provided poor service at the front desk (especially Juan). The property is nice enough but is located in an area with nothing to do within walking distance. Nothing. When asking the hotel staff what there is to do, they also replied "nothing". Our cruise had booked the hotel for us and if we had known more about the location we would have never stayed. We were here for one day before the cruise and one day after the experience was the same both times.
12. April 2013
Rated 5,0 out of 5,0 by cjs1 Great meeting room accommodations
Monica was wonderful and took care of everything we needed last minute. The meeting facilities worked out very well for us.
Only one note.... don't charge for coffee in the lobby during the day. Some conveniences simply need to be provided because other hotels provide it. You wouldn't charge for shampoo. Coffee all day is a very nice perk in most lobbies.
11. April 2013
Rated 3,0 out of 5,0 by MiamiBeach2013 Great deal on weekday for a business traveler
Excellent Internet in room. Rooms were small, clean but very old carpets and claustrophobic because our windows faced a roof.
We took 2 rooms during the weekdays so my husband could work. The weekend rates jumped significantly and sharing a room was tough and not relaxing. It felt like a lower end motel.
I moved to a luxury hotel around the corner for a beautiful large room with upscale amenities, 2 free drinks, 2 gourmet buffet breakfasts and 2 workout classes in state of the art gym and free Internet. All for $60 more than Holiday Inn AAA weekend rate. If u minus the price of 2 buffet breakfasts and 2 drinks, u are almost at the same rate and u r in luxury.
10. April 2013
Rated 5,0 out of 5,0 by Monarchman Best Value in Miami Beach
Outstanding location with outstanding staff at a very fair price for Miami Beach. Only issues are rooms need a little updating and bathroom was small.
9. April 2013
Rated 4,0 out of 5,0 by Markku1 First time in Florida and Oceanfront
During my last round the world trip I choose Miami Beach to be my last stop (Hong Kong-Melbourne-Auckland-San Francisco-Miami Beach) and I choose this property mainly its good amenities, restaurant and also I decided to try IHG hotels in every place. It was almost a perfect stay as a room was very nice and a swimming pool excellent. And for some reason I liked a food very much (maybe food was excellent). There is one thing which I like to mention: I decided to watch one pay-movie and everything went well over two hours. Just when there was around half hour left, tv lost all of its channels. I went immediately downstairs and told this to some male staff at the reception desk. He promised to send someone to fix tv, but nobody came that evening. TV was later repaired. When I checked my bill, I noticed that a pay-movie was still there. I explained TV incident and movie was removed from the bill. It would be nicer, if the first receptionist had made some effort to wrote it down and inform someone that I could not finish a movie. And then remove a movie automatically from the bill.
9. April 2013
Rated 4,0 out of 5,0 NICE ROOM FOR THE PRICE IN NORTH BEACH
CLOSE ENOUGH TO SOUTH BEACH IF YOU LIKE AND A NICE SPOT RIGHT ON THE MIAMI BEACH. ROOM WAS NICE.
BATHROOM COULD USE UPDATING BUT BED WAS FINE.
NICE STAFF VERY HELPFUL . LIKED THE AREA NOT AS CRAZY AS SOUTH BEACH...........BUT CLOSE ENOUGH.
I WOULD STAY AT THE HOLIDAY INN MIAMI BEACH ON COLLINS AVE AGAIN.
6. April 2013
Rated 5,0 out of 5,0 by TravelLove88 Great Experience During Spring Break
What a great experience at this Holiday Inn. We had just flown through the night into Miami and got to the hotel at 7am. Check-in was not until 4pm, but they could tell we were tired and let us check in early. We were able to get a couple hours of sleep before going out and they didnt charge us any extra. On top of that everyone was friendly and the room seemed really nice. It looked like it had recently been remodeled. Now if you are looking to spend time on South Beach it is quiet far and taxis can get expensive. The Holiday Inn Valet guys showed us where to catch the bus for $2 a person and it worked out great. The beach is super close and the price was perfect when every other hotel was so expensive in Miami Beach.
29. März 2013
Rated 1,0 out of 5,0 by lemalouin27 worst experience ever in holiday inn
better not say but its the worst holiday inn ever no wifi room not clean staff always says wifi will work asap but never works
pay for breakfast and when asked for a nespresso coffe staff say that I have to pay for it and so on
26. März 2013
Rated 4,0 out of 5,0 by UltraBound Solid place
Excellent staff, location, access to the beach. All excellent.
The inside bar was crazy expensive though. I had two drinks and the bill was $49. That....made me never want to go to the bar again.
Overall, the place was great. Just watch the bar. As often as I stay as H.I. properties that was by far the most expensive bar.
25. März 2013
Rated 3,0 out of 5,0 by brizio71 Not so Good as expected
The room are nice but noisy,
the Wi-Fi does't work and when it work is very very slow
25. März 2013
Rated 5,0 out of 5,0 by Carbill First Class
Stayed here for 4 days pre cruise. Great location; helpful staff; good food and comfortable room.
Would stay here again. Highly recommended.
24. März 2013