Rated 3,8 out of 5 by 225
Rated 5,0 out of 5,0 by Carol J Bed
I found the bed in the room I stayed in uncomfortable. I like the mattress to be soft. This mattress was way too firm for my taste. I did not sleep well. Other than that, everything else about the hotel and staff was excellent.
20. Januar 2015
Rated 5,0 out of 5,0 by Leigh46 Group at hotel
The hotel was an excellent choice for my group.
The biggest problem for me was that I was charged for my room when it was supposed to be a complimentary room since I had 27 rooms for that one night and an additional 10 rooms for Jan 18. I'm just returning from cruising with the group and hope my credit card has been credited with that charge.
20. Januar 2015
Rated 2,0 out of 5,0 by Rockflier A disappointed Platinum member
I have always enjoyed IHG properties, until now. The desk staff was excellent and courteous, as were the drivers. That is the extent of staff excellence. Many were rude, surly, and almost seemed to ignore guests. The internet was marginal when it was available, which was seldom. The room was musty, carpet thread bare, ceilings showed signs of leakage from above. It is an OLD property desperately in need of renovation.
19. Januar 2015
Rated 5,0 out of 5,0 by rakatz Very especial care with us
I Wold like to thanks every staff of this Holiday Inn mainly the Mr. Ronald at the front desk. Thank you.
18. Januar 2015
Rated 3,0 out of 5,0 by FJSOTO (FB) BAD FOOD
I WAS EN THE DINING ROOM, I HAD FETUCCINI ALFREDO, THAT WAS A PASTA HEAT ON MILK I AM A CHEFF IN SAN FRANCISCO, SHOULD TEACH THE CHEF HOW TO MAKE ALFREDO SOUCE OR JUST TAKE OF THAT ITEM FROM DE MENU
16. Januar 2015
Rated 4,0 out of 5,0 Great Service
I cannot praise your staff enough! From the time we checked in to the time we checked out, they were all wonderful!
George at the restaurant on the 9th floor was one of the best servers I have ever had! He is a wonderful employee and has such a positive and happy attitude. You are lucky to have him working for you!
15. Januar 2015
Rated 5,0 out of 5,0 by Miami Rocks Friendly reception staff
When I walked into the hotel reception, it looked gloomy. Once the reception staff greeted me with their big smile and assisted us with our baggage as we were early, my whole perception of the hotel changed. We left our bags there and returned later to another big smile the gloomy reception area lit up! We were there for 1 night only, wished we could stay longer, I will definitely recommend this hotel to friends and family.
12. Januar 2015
Rated 4,0 out of 5,0 by DJ DECK Comfortable bed . Good restaurant
i have nothing further to add to previous comments. A conveniernt place too stay prior to flight to UK
8. Januar 2015