Rated 4,0 out of 5 by 545
Rated 5,0 out of 5,0 by thephoenix77 Totally rocked!
The hotel is very well-kept and comfortable. James and his front desk crew were beyond helpful in getting us where we needed to go and answering any questions we had. We arrived before check-in time and James got us checked in early with no problem, and he gave us a late checkout for our departure day since our flight was leaving later in the afternoon. The pool is just off the lobby in the back of the building (not heated though... tad cold when you try to go in later in afternoon/evening) Marnie's Bar & Grille is an awesome restaurant and we totally enjoyed a real "sit down" breakfast after 4 days of "cruising buffets"
Our first night was very quiet but the next night got a little rowdy as there was another group of cruisers getting ready to leave town..LOL....totally understand and it was a great experience!
Definitely will return.... Please make sure you keep James Baum..you've got a great guy there and you don;t want to lose him!
Barb & Twyla...
1. März 2015
Rated 4,0 out of 5,0 by Feb15 Overall good experience
Overall good hotel. Spacious rooms but very small bathrooms. It did smell a little moldy in our room. But other than that, it is in a great location and good value for the money. It is a beautiful hotel with great staff. I would recommend it.
27. Februar 2015
Rated 3,0 out of 5,0 by jmdavis Poor Service, dirty room
We arrived at 11am and were told rooms are not available yet. They took our phone number and said they would call us. We came back at 1pm (no phone call) and were told rooms were still not available even though we saw other people with getting room keys and going upstairs. At 2pm (no phone call) we were told yes there are plenty of rooms available, which floor do you want???
When we opened the door there a musty, humid smell and the bathroom was dirty. When we told them later about the room being dirty the man at the front desk said "you should have told us"....really...shouldn't all rooms be cleaned to a certain standard before given out? Luckily we were only there for one night. I do like the location as there is plenty to do in that area. I've stayed at this same hotel the year prior and could definately tell the difference in service and value. Food on site was just okay. Breakfast bar was overpriced for the items offered.
26. Februar 2015