Rated 3,9 out of 5 by 321
Rated 5,0 out of 5,0 by SOUTHBEACHBOUND Nice room good value
1ST TIME STAY IN MIAMI BEACH. HOTEL IN GOOD AREA. NOT RIGHT IN SOUTHBEACH BUT CLOSE ENOUGH. WANTED A NICE PLACE FOR A GOOD VALUE TO EXPLORE MIAMI AND MIAMI BEACH AND THIS WAS IT. NICE BOARDWALK AND POOL AND BEACH SET UP. VALET PARKING THAT WAS VERY ACCESIBLE.STAFF WAS FRIENDLY AND ROOM SERVICE CLEANING ECT.. WAS EXCELLENT WOULD DEFINETLY WOULD STAY AND RECOMMEND THIS HOTEL.
26. September 2013
Rated 4,0 out of 5,0 by chrrob Pleasant stay
Reception staff pleasant and friendly.
Pool/pool area and pool bar good and right on the beach.
Bar and restaurant served reasonable food and had a good range of drinks.
The building feels a bit tired and dated but this did not really impact my stay.
26. September 2013
Rated 5,0 out of 5,0 by Cornelis70 People who know how to be a host
If you would ask us how to call the staff of this hotel, than this would be our answer. Friendly, helpfull and already reacting when they see you are looking for something. I am glad that we will be back prior to going home.
25. September 2013
Rated 5,0 out of 5,0 by JAIHGTraveller Great hotel and value on Miami Beach!
Clean, friendly, comfortable hotel right on Miami beach. Staff was EXCELLENT! We will be back Often! Lucy at reception was GREAT!!!!
21. September 2013
Rated 5,0 out of 5,0 by BUFFALO77 excellent
In good position, comfortable bed and room, bathroom could be restyled, great breakfast with variety food and drinks, kind staff.
19. September 2013
Rated 5,0 out of 5,0 by Hoch17 Great, as usual!
Once again, my wife and I stole a couple of days after dropping off our son at the "U". Everyone in the hotel is friendly, courteous, and helpful.
My wife walked into the hotel as I was attending our car and baggage, and in seconds Frances was greeting her with warmth, a smile and open arms...it's nice to be remembered.
Kudos to all...see you soon, I hope.
6. September 2013
Rated 5,0 out of 5,0 by pompeypete wonderful staff, great place to stay
we have stayed here many times and always had excellent rooms very clean with comfortable beds and terrific friendly staff
6. September 2013
Rated 4,0 out of 5,0 by GROrlando Friendly Staff and nice stay
Apart from getting the room on time of our choice, everything was nice and warm including the beach water.
Been in Boston for last 12 years, amazed at the water temp being warm in the ocean.
Even though we paid extra (almost double price) for the Ocean front room, had to stay additional 40 minutes for the room to be ready. Could have used the reservation details to have the room ready when the guests arrive !!!!
Also, it would be nice to know about how to get the full oceanfront view rooms for the next trip..
5. September 2013
Rated 4,0 out of 5,0 by RLoAv Great stay!
It was one of my niece's 21st surprise bday getaway weekend 8/30-9/1 and everything was great. My girls & I were comfortable and especially happy about the pool & location. Even though it was a short visit and we didn't ask for much the Staff seemed cheerful and always acknowledged us. One minor thing, some of the bathroom fixtures can use a little attention.
4. September 2013
Rated 1,0 out of 5,0 by itsmegary Staff/Food/Value
Upon check-in I was given a coupon for 500 points if I ate dinner in the restaurant.I did eat dinner in the bar(It's the same menu)but not in the rest. When I checked out the desk clerk REFUSED to give me the points he could see the food was purchased on my folio.The food was WAY overpriced! The breakfast buffet was nice just too expensive! The one morning rather than pay for buffet I ordered an omelet off of the menu,in place of potatoes I requested fruit,I was charged an additional $6.00 for a CUP of fruit! It would have been cheaper to get the buffet! Breakfast should never cost $20.00/person! My stay was for 5 nights on the second nday one of the two elevators broke,it wasn't fixed for the remainder of my stay!There was always a 5 minute wait to get on the elevator. Overall the value/$ for staying at this property was POOR!!!
31. August 2013
Rated 4,0 out of 5,0 by Lauri62 Excellentoption for a night in Miami Beach
The only negative thing was that the pool is not open longer in the evening. Otherwise, the staff, the room and the food were very good. The location as well.
Will come again,
29. August 2013
Rated 4,0 out of 5,0 by Peterpilotpipeline Dirty windows
I know it must be expensive but the windows were dirty from the time we arrived and when we departed it detracts from the hotel overall very good, look at the beautiful view through dirty windows nope! its a shame.
22. August 2013
Rated 4,0 out of 5,0 by newyorkgirl great value
This hotel has a beautiful lobby...very retro Miami. Really makes you feel like you are in a semi-upscale hotel, much better than what you'd think a Holiday Inn would look like. They have free lemon-aid and cookies in the lobby every day. Nice touch. The pool area is beautiful, and there is a tiki-bar/restaurant there so you dont have to get dressed and go anywhere else for lunch. There are plenty of chairs, although some of them could use fixing. My biggest complaint is that there aren't enough umbrellas for shade. We went out and put towels on chairs before breakfast to try to get a chair under an umbrella, and everyone else was trying to do the same thing. It gets HOT in the Florida sun and an umbrella is really important. They seriously need more.
The room was fine. Nothing special, but perfectly fine. A fridge would have been nice. Plenty of towels. Turn down service.
We were given an upgrade for being priority members and a late checkout without asking. Check-in person was super nice to us.
The beach is right in front of you and it's just beautiful. The water is so clean and clear and warm. And they have jet skis for rent right there, which is cool.
I liked where we were, but be warned that there is NOTHING within walking distance. No stores or restaurants or delis or anything, so you either eat at the hotel or get in your car and drive.
This hotel is right next door to some of the most exclusive hotels in Miami. We were really happy here. Would totally come back.
22. August 2013
Rated 2,0 out of 5,0 by Robie67 Not the standard Holiday Inn once had
"Seaview" in so called rooms only possible in standing
position. Windows cannot be opened. Rust visible on doors. Items which are Standard in Motels only at extra cost (e.g. fridge)
22. August 2013
Rated 5,0 out of 5,0 by Nurse22 Loved it
My family stayed at the holiday inn after a cruise August 15 thru 17 2013 and enjoyed every minute of it. Our room was not ready but we were checked in and our luggage held while we go drive around south beach upon our return we were given another room which was very clean. The pool was great, the beach awesome. The entire staff was warm and friendly. Breakfast was delicious. I will most definitely stay here again. Loved it !
20. August 2013
Rated 3,0 out of 5,0 by Pafau ok but..
That's a ok place to stay. Rooms are ok, good beds, big enough, but the room is a little bit noisy: we hear the next room TV and we hear a lot the next bath room... First time we have no fridge in a hotel's room, strange.
Nice swiming pool but very conventional. We didn't like that outside latinos were allowed to listen to loud music around it.
A wounderfull beach but the hotel has no special places, no chairs or sun umbrellas for their customers. And no special discount to rent some..that was weird...
20. August 2013
Rated 2,0 out of 5,0 by vm3433 dissafied
the staff at front desk was very unfriendly
the waiters were very um pleasant and lazy
the bartenders very very frienddly to customers, some of them were more worry about the phone and whatever was going with videos that she was watching ..
very dissapointed with stay .. to be so expensive it was not worth the money ..
16. August 2013
Rated 4,0 out of 5,0 by vlbs Comfortable room and a good restaurant
I 'd like stay in Holiday inn Miami Beach ,it a good
hotel .It is comfortable,and there a beatiful beache
The restaurant serve a good meal also.
16. August 2013
Rated 5,0 out of 5,0 by nanastas Good value for a very nice hotel
a great room on Miami Beach.
a little far from downtown Miami beach, but a short cab away.
right on the beachfront, with a great pool and lounge facilities.
the in/out valet package was a great option.
Oceanview room is a must.
the 2pm checkout for being an IHG premium member made the whole stay even better.
thanks for a great stay.
16. August 2013
Rated 3,0 out of 5,0 by Johnny123ffdd Its ok
It was ok. Was close to convention center but some appliances lije tv or phone did not work properly.
Other elements were fine.
15. August 2013
Rated 1,0 out of 5,0 by leo48 Total Mess
If you want to stay in a hotel go somewhere else. This is not a Holiday Inn. We made a big mistake. We choose this hotel because of the location and because we are loyal in the chain. We had a 16 nights vacation trip starting from Chicago and ending in New York and we choose the ihg brands... You cannot imagine what is going on here! Kids everywhere even out of the room, no service at all, we had pay for a sea view room and no upgrade done, no ammenities, no recognition, no lifts (only one is working and comes enery 10 minutes). This is not a Holiday inn. This is something like kids garden without any respect...
13. August 2013
Rated 3,0 out of 5,0 by JSKoedding Great Staff in the Restaurant, but not elsewhere and poor maintenance
The restaurant staff was wonderful. I would recommend the restaurant. The only problem with the restaurant is that I cannot have gluten and the menu was very limited for me.
The staff at checking in were slow and there was always a line. I wasn't happy with them at all.
The valet people changed my seat so much that I spent at least 5 minutes fixing it back to my settings.
There were only two elevators, and one was out of order the entire time I was there . There was a long wait for the elevator all the time.
They should state that this is a family hotel. There were children running all over the lobby and screaming all the time. I would never book a hotel for business with these conditions. I wish I had known prior to booking.
10. August 2013
Rated 5,0 out of 5,0 by DbbConn Accommodations/Availability
Rooms were very clean and comfortable. Housekeepers were patient friendly and thorough. I signed up for Holiday Inn Rewards years ago because whenever we traveled both Domestic and International , I could always rely on Holiday Inn.. When we arrived at the Hotel from the airport via the bus......( it's quick and direct. No need to pay daily parking fees and there is no where to park when you drive anyway) It was 11:00 am. We asked if we were able to check in early and they looked in the computer and said being that I was a reward member they would contact me when the room was ready and took my number. P.S. they upgraded me to a room with a view....not even a request. Didn't even pay the extra fee that went with it. We were dripping wet because it was 90 degrees outside. Used the lobby's restroom and dressed into bathing suits and the Concierge Desk held our bags for us. Went to the beach and pool and swam till we got our phone call that the room was ready 1:00 not the planned 4 pm checking. Requested a fridge(.thats an extra fee) but they gave it to us free as a Rewards Member because my daughter had medicine I needed to keep cold. When leaving I asked the front desk if we could get a late checkout because our flight wasn't till 7:45 pm. They gave us till 2pm instead of the 11:00 am normal time...In the long run I truly feel they have always accommodated me when I asked and highly recommend using Holiday Inn.
9. August 2013
Rated 4,0 out of 5,0 by sherwan Had a good time
My wife and I stayed at Holiday Inn for Our Honeymoon; Its a nice hotel, great location, right on the beach, nice swimming pool.
Our room didn't have a mini bar, they didn't provide complimentary water bottles, we had to purchase our own. For the price we paid for the room, we should have got more service.
I had to call the front disk for housekeeping a few times to remind them to clean our room.
The breakfast is great, no complaints there.
6. August 2013
Rated 4,0 out of 5,0 by Bagel69 Tolle Strandlage
Hotel ist im nördlichen Teil von South Beach und damit etwas abgelegen vom Trubel. Preislich im Vergleich anderer Miami Beach Hotels sehr gut. Der Strand liegt direkt hinterm Hotel, Handtücher werden gestellt (normal für den Pool gedacht, sagt aber keiner was).
Da wir das Auto nicht nutzen wollten und keine Lust auf Taxi hatten, haben wir im Restaurant gegessen. Sehr gutes Preis-Leistungs-Verhältnis.
Zimmer sind eher klein, Doppelbetten schmal. Frühstücksbüffet reichhaltig, kostet aber extra.
5. August 2013
Rated 5,0 out of 5,0 by Janice52 Beautiful oceanview room
Great service! Steve did a great job for us in the
main lobby taking care of our bags and getting us a ride to the port ande recommending us a great restaurant in South BEACH!
Needed to have a little refrigerator in room>
4. August 2013
Rated 5,0 out of 5,0 by Delilah1000 Great hotel
Excellent stay, great room, good food n drink, fantastic location on a beautiful beach
3. August 2013
Rated 5,0 out of 5,0 by Randus Very nice hotel
Very nice hotel, beach front, big lobby area, confortable room.
The only "Cons" is hotel is a little bit far from South Beach and Lincon Rd areas, need a car or walk for 30 to 40 minutes.
2. August 2013
Rated 3,0 out of 5,0 Very old school
Needs a refurb in rooms. Feels like you have entered a domitary. Bathrooms are tiny and extremely horrible. Showers are ridiculous and an elderly person will not be able to turn the tap on as it needs muscles. No recognition of Prioroity Privilege Members. Lazy pool side staff. No energy. Breakfast is good and good food and beverage team. Front office is polite but lazy and not proactive. Always stood in the queue for at least 15-20 minutes before being served on front desk. Old rag towels. It's a poor hotel for poor people. Shame it's in such a good location. Pools were shut for a day and a half and water in the pool was dirty. It is disgusting and should not be a holiday inn it's a motel.
2. August 2013
Rated 3,0 out of 5,0 by BobbyB33 Great location, too much for the staff to handle
Showed up at hotel, craziness going on in the lobby, the valet and concierge staff overloaded and understaffed. Room was not available till almost 5 pm, promised at 4pm. I am a IHG platinum plus traveler and was not treated as such due to multiple tours of teenagers without supervision running all over the lobby and property. Had unaccompanied kids running the halls all night, left my room at 4 am for a fishig trip and more than 20 unaccompanied grils were wandering the halls on my foor. The facility was in a great location and the staff seemed beat down by the amount of guest and work that was put on them. Not a very pleasant start and never got much better. Stayed there 5 nights and will probably never return to this property.
29. Juli 2013