Rated 4.1 out of 5 by 264
Rated 5.0 out of 5.0 by carol1963 Pleasant Stay
I was impressed that this old hotel has kept up with improving the property to be comparable to most new builds.
September 3, 2015
Rated 3.0 out of 5.0 by LLickRP33 No Wifi or Internet -- UNACCEPTABLE -- BE WARE
Holiday Inn generates my 3/5 rating -- it should be 1/5..!
I did NOT enjoy my stay at this Holiday Inn. The room was not a disaster, and it was generally clean and in order, but a LOT was VERY wrong. The MOST wrong is this: the wifi was completely not working. NO WIFI WAS WORKING AT ALL. I could link up, but any and EVERY time I tried to do anything on the internet, the bars would disappear and I was stuck loading loading loading. NOTHING worked via wifi. ZERO! In this age of computers and smart phones, that is 100% UNACCEPTABLE in a major hotel chain like Holiday Inn. That alone would lead me to never recommend anyone stay at this Middletown-Goshen Holiday Inn, nor would I stay there again because of that. In fact, I would be wary for that alone in staying at ANY other Holiday Inn too. Additionally, the television had NO movies or any other programming available on demand -- NONE. Again, in a major hotel chain, that's simply unacceptable. Also, the furniture in the room had significant RIPS in the fabric and the handles in the shower/tub were so loose then when I turned them I thought they might pull out of the wall. In this regard as well, the room was totally unacceptable. Finally, although there was free coffee offered to all guests, it was at best lukewarm and once you put any creamer into it, it was cold. I realize that this is a minor complaint, but it is indicative of how THIS particular Holiday Inn is doing things WRONG in terms of the SMALL as well as LARGE. Too much WRONG made this a very unpleasant stay, even for one night. I'm not sure what could convince me to stay at another Holiday Inn.
August 31, 2015
Rated 5.0 out of 5.0 by acny Short but satisfying visit
This location is right off ext 122, it was beautiful and well kept, and the staff greeted me as if they knew me! I felt very welcomed. The room was pretty, and the bed was very comfortable. I would definitely book this hotel again hopefully for a longer stay when I come to this area of NY again.
August 25, 2015