Rated 4,0 out of 5 by 116
Rated 1,0 out of 5,0 by Dissatisfied Amputee Not Disabled Friendly
Not willing to make a below knee amputee comfortable. No shower chair when told there would be one there for me when reservations were made months in advance. Poor choice for a state rally host hotel!
26. Juli 2014
Rated 5,0 out of 5,0 by Katherine63 Glad we stopped
My daughter and I checked in about 1 am - exhausted. We were going to drive home to CT but it was just too late. The man at the desk was great! Accommodating , helpful and put us at ease at such a late hour! The room was clean , affordable. All in all - a great experience. If we go to another concert at Bethel Woods we will definitely stay at Holiday Inn!!!
24. Juli 2014
Rated 5,0 out of 5,0 by Magic54 Excellent staff. The General Manger in particular was warm and friendly. Great location
This great location is blessed with a warm, helpful and friendly staff. The property is extremely clean and orderly, the checkin process smooth and quick and any inquires I asked for (extra towels, directions locally, special dining requirements, special services ( refrigeration for special medical treatments) ) where all met with an enthusiasm and quickness that was extraordinary. They should all be commended. The General Mgr in particular .....Mr Horan......was attentive and enthusiastic. Our room was well lit, clean, ready for an early checkin and very quiet.
24. Juli 2014
Rated 4,0 out of 5,0 by dmc346 OK
Thank goodness for an experienced Front Desk Supervisor, Doris.
She is quite efficient, caring and eager to please.
Nice to see someone who knows her job and practices it with great alacrity.
21. Juli 2014
Rated 5,0 out of 5,0 Great Service
It's a great place to stay for any occasion and convenient to all locations.
18. Juli 2014
Rated 1,0 out of 5,0 by Royalboater This hotel needs some attention asap..
the rooms, towels, beds etc need an upgrade.
dingy carpeting, bedding, towels looked to be 20 years old. im sorry this place needs some attention
18. Juli 2014
Rated 5,0 out of 5,0 by Rally Guy Staff was great - owners questionable
We were there for a statewide event. While the staff bent over backwards to make our event a success, the owners consistently placed obstacles in our way. The organizer of the event was able to work around these obstacles but the event could have been more successful for both the attendees and the hotel had the owners been more open and communicative with the event organizers.
17. Juli 2014
Rated 5,0 out of 5,0 by PORBOB Luxury, Friendliness and Comfort
I would like to take this time to thank the manager whom made himself available for the entire (3) day stay, for the rally. He was more interested in the needs of the patrons than any other manager that we have ever dealt with. The only complaint was the construction, which he had no control over. The staff at the front desk was also very helpful and very professional. We wish all hotels/motels would step up to the professionalism and courtesy that we óbserved this week. Thank you very much for a wonderful experience.
16. Juli 2014