Rated 4,4 out of 5 by 38
Rated 5,0 out of 5,0 by Sergey79 It was a pleasure
The hotel like new (opened 2009) and well equipped. We have a problem with the first room (high humidity), but change to another in a minutes thanks to staff.
Dinner & Breakfast in Sanctuary restaurant was tasty.
Best IHG hotel in Russia so far imho.
9. Januar 2015
Rated 5,0 out of 5,0 by Amit75 GOOD SERVICE
1. Beds were good but a bit small in size (for me).
2. Air conditioning and beddings including pillows were creating a non healthy atmosphere as at times we did feel cold and other times sweated badly on the pillows.
3. There was some confusion on the complimentary water bottles in the family room which was also charged in the room bill.
4. Very less possibilities for vegetarian food in the in room or restraunt dining.
5. Breakfast selection was good but for a 5 days stay became monotonous as there was no change in the menu.
6. One additional point i would like to comment on is that staff should inform the customer on all the facilities complimentary and chargeable at the time of checkin along with the standard password etc required to access internet connection. i do find it a problem at times.
5. Januar 2015
Rated 2,0 out of 5,0 by Nick196363 reception
slow check-in, cannot provide place in underground parking, cannot open ground parking, slow check-out, did not include second breakfast in bill
22. Dezember 2014