Rated 4,2 out of 5 by 13
Rated 5,0 out of 5,0 by Travel62 Will come again
Best Holiday Inn in Moscow. Whole team from Check-In to Restaurant, Breakfast and Lobby Cafe Thank you!
25. November 2013
Rated 5,0 out of 5,0 by colvan Helpful
Just stayed at this Hotel for three nights and the staff were extrememly helpful and polite. The Hotel met my expectations.
I encountoured a problem that was cuased by the IHG Group themsleves and not the hotel, but the Manager responded excellently and resolved the issue.
A couple of small points to assit the hotel:
When emailing guests the direction to the Hotel it would be helpful to include the Russian spelling of the Metro Stations and not just the translation as this would make the journey from the Airport easier as the Metro only has the Russian spellings displayed.
Also maybe they could put a printer on the Computer in the reception area so guests can book in on line and print their boarding passes. I had to email the Reception the boarding passes and they printed them, which was no hassle it would just make it easier for the reception staff if guests could print the passes themselves.
23. Oktober 2013
Rated 5,0 out of 5,0 by Travel62 Thank you to the whole team
Enjoy my stay, helpfull and polite team. good room comfort, quite, clean, good breakfast available, security, internet is working proper, will come back. I hope that the smoking in the lobby cafe will end soon, what is a general disturbing matter
15. Oktober 2013