Rated 4,1 out of 5 by 86
Rated 4,0 out of 5,0 by Fernanfamily Clean and comfortable
Great place to get away from NY City stress. Staff was friendly and room was clean.
17. August 2014
Rated 5,0 out of 5,0 by Alan1948 Clean and quiet in Mt. Kisco
The staff was very helpful. I was traveling with a very young baby, and the staff went out of their way to ensure we were comfortable. The elevators in the hotel were under construction, so the staff helped carry our bags to the second floor. The room was standard in size and amenities, but the rooms, and the hotel overall, was very clean and quiet. We used the lobby for interviews, which the staff said was OK. Our only complaint was dinner--the service was extremely slow and the food was mediocre. However, breakfasts were much, much better (although not included in the price of the room).
17. August 2014
Rated 5,0 out of 5,0 by Candace35 Great stay for my family of 4
We stayed a Thursday thru Tuesday night. The staff was gracious from the moment we arrived and until we left. My 8 and 6 yrs olds swam in the pool. We brought our dog and everyone was nice. The rooms were clean. They provided extra towels and blankets every night. The breakfast buffet was tasty and the staff was helpful.
I will stay there again whenever i visit New York.
15. August 2014
Rated 5,0 out of 5,0 by jackie2742 Extra care and service
We have stayed at this Holiday Inn many times and have always been treated with care and efficiency.
13. August 2014
Rated 3,0 out of 5,0 by Miz Mary Potential Gubernatorial Love Hotel
I'm not certain if the atmosphere was a pro or a con. I made the reservation for myself, but my husband decided to join me on this trip. I joked with the hotel staff that I found him in the parking lot, and I'm afraid they may have believed me. They gave me the room at the furthest end of the hotel with 'discreet' access to allow anonymous entry or exit into my room via a back door facing at a parking lot perfect for hiding a governor's motorcade. As a bonus, this parking area was sometimes blocked off by a few official looking orange pylons to discourage curious onlookers. The room was small and frayed at the edges, and the hotel itself screamed of 1980's motel modified into a more pseudo-respectable establishment with some discretion. We forgave the staff for the blood stain on the comforter since we left a bit of a mess ourselves on the first night. (There's something to be said about a romantic tryst in a love hotel...) On the positive side, the pool was lovely and had a life guard manning it all day.
11. August 2014
Rated 2,0 out of 5,0 by GJDWHA123 My stay at the Holiday Inn Mt. Kisco. NY
I was personally unhappy with the way the problem was handled by management along with the condition in the shower.
8. August 2014
Rated 5,0 out of 5,0 Great Experience
We are very happy to have chosen Holiday Inn Mt. Kisco for our event. The staff was absolutly wonderful we couln't have ask for more friendly and professional people. The room was was very clean and bigger than expected. I am also very happy with the food and drinks. I recommend Holiday Inn in Mount Kisco.
7. August 2014
Rated 5,0 out of 5,0 by Quail My Stay
My stay was excellent. The staff at the front desk and the restaurant
was very helpful and accommodating.
The restaurant was a real sup prize. One evening I ate my dinner which was very good. in talking to the waitress I informed her that I was taking out a client for dinner the next night and asked her for a suggestion. She ask me what I wanted to eat and I said Italian or Steak. She went and got me a restaurant listing and recommended a couple of restaurants. The cook overheard our conversation and he made me a small plate of steak over rice with his special sauce. It was fantastic. His name was DD. He was a good cook and the Holiday Inn should be proud to have a good guy and a good cook like him working for them.
I came back from a hard day of work and the I wanted a beer. The bar was not opened yet. the manager went back and served me in the lobby.
They are committed to take care of their customer. They all went out of the way to take care of my needs. This is an excellent place to stay.
When you travel as much as I do its nice to stay at a hotel that takes care of there customer.
The Manager has trained his help well and is committed to good customer service.
Satisfied Traveler .
3. August 2014