Rated 4,3 out of 5 by 155
Rated 3,0 out of 5,0 by Ikie great staff - poor management
Bar food is terrible and liquor selection is unacceptable for a NYC hotel. Staff made the best of a bad situation. As one staff member told me when I complained, "Management just doesn't listen to us"
I believe that person!
26. August 2014
Rated 4,0 out of 5,0 by perkc Great service
The service at this hotel was awesome. I had an issue with my first room and the staff was on it right away and made me feel as if my stay and room were important to them. The place is a little small, so the hallways and everything are smaller, but the rooms are decent size. I originally chose this room because of the convenience to my training and it worked out fine for everything else as well. When I first arrived, I was a little skeptical of the place as the area didn't seem to be the greatest but after I saw it in the daytime I felt more comfortable and ended up walking all over the city!
25. August 2014
Rated 4,0 out of 5,0 by Jerrry Good Room in FD Manhattan
The room was nice. Be careful...quotes by reservations get changed to something more favorable by HI. With the rapid checkout, it is difficult to discover changed rates until after your visit is complete. Then it is extremely difficult to get a response....As of this writing, I have been promised a return call....and I am still waiting. Be Careful to double check your quotes and bills.
24. August 2014
Rated 5,0 out of 5,0 by Carolyn1973 Comfortable , clean room; good location
Check in was fast, the room was clean and comfortable, good wirelesss connection, near subway.
20. August 2014
Rated 5,0 out of 5,0 by lisawdj Great place to stay.
The hotel was located in a great area and walking distance from all areas of the financial district. The room was updated and very comfortable. The staff was great as well as the food in the restaurant.
19. August 2014
Rated 4,0 out of 5,0 by Happold lobby
lobby is small. it is a tight site due to other constraints. Maybe smaller reception desk or office.
15. August 2014
Rated 5,0 out of 5,0 by beach82 Wonderful hotel, great value!
We were visiting New York City to be with a family member who was hospitalized and found the staff who greeted us to be very friendly and helpful. This is an ideal location to stay, whether in New York for vacation or business.
8. August 2014
Rated 5,0 out of 5,0 by maryonvacation overall great place to stay in New York
everyone was great and the room was comfortable, clean and affordable
7. August 2014