Rated 4.0 out of 5 by 296
Rated 4.0 out of 5.0 by AshLondon Good hotel and location
Everything good about this hotel. Good swimming pool, breakfast and the location... Surroundings as well as the proximity to Alton Towers.
The executive room could have been bigger.
May 20, 2015
Rated 3.0 out of 5.0 by Royal Borough Tiny Room - Double!?
Don't be fooled by thinking that being a member of their Rewards Club will enhance your visit.
My experience after staying at this hotel frequently is that it won't!
My stays were much more pleasant and cheaper before joining the scheme.
On this visit, I was given the smallest possible double room; double a joke, as the bed was the smallest it could be to be called a double!
I'm starting to look for an alternative for our visit for my granddaughters birthday in August!
May 20, 2015
Rated 3.0 out of 5.0 by zaz512 Comfortable hotel, staff did their best
A decent standard in terms of cleanliness and quality of furnishings and the swimming pool was nice. Sadly there are issues here in terms of enough staff available to serve any drinks at the bar, the food is very poor value for money and takes ages to come out. The staff did really well to make the best of very difficult circumstances and help customers as best they could. I was kept awake by children using the corridor outside my room as a playground. I wouldn't hurry back here but it was ok overall.
May 18, 2015