Rated 4,0 out of 5 by 255
Rated 5,0 out of 5,0 by 1Janie Brilliant . Just what we needed
Travelling from Kent to the north we wanted a stopover that gave us some TLC without costing the earth . This hotel ticked all the boxes . Well done to all the staff . Most impressed
4. März 2015
Rated 1,0 out of 5,0 by coulddobetters Rude and unhelpful staff.
This was a disaster from booking to check out.
Staff did not give me the right advice on what rooms were available as I asked for a room with 2 single beds and Sofa bed.
Room was not ready when I got to the hotel.
No bedding was left for the sofa bed and we were left with a double bed even though I booked 2 singles and a sofa bed.
Staff were not helpful just replied with we don't offer them rooms and the staff I booked the hotel with are in the USA and don't know what room are available at the hotel.
The staff were also rude to another customer when they were checking out as she had asked if her morning paper had been and the guy behind the counter said her paper was not on his list of things to do so was not his problem.
I was looking to use this hotel a lot as I play hockey in but I will not be using this hotel again.
4. März 2015
Rated 5,0 out of 5,0 by Bootman Convenient Location
The Bed was very comfortable and as always pillows were great. The Restaurant was modern and the menu was quite varied. Breakfast was very good and the cooked breakfast was excellent.
Car Park is large with plenty of spaces so no problem if you arrive late
Room was quiet so got a good night sleep
2. März 2015