Rated 4,1 out of 5 by 172
Rated 5,0 out of 5,0 by nickname chosen Never had better service
I've stayed in newer and plusher holiday inns than this one , but never had this quality of service . Very friendly and helpful - It felt like a family run hotel .
15. August 2014
Rated 3,0 out of 5,0 by hainault some good,mostly poor
unable to get IHG rewards when booking online as site was down and check in staff said they couldn't do it.Check in wasn't very friendly but she did have a queue of 4 people.Room service was good and efficient in bringing missing items.Pool was excellent.In the bar in the evening as we sat near to reception some people brought in take away pizzas to eat in the bar area,i didn't think that was encouraged and then at 20.30 the housemaid decided to vacuum the front carpet but we did have a good nights sleep.The breakfast was a shambles,no direction as to where to go or what to do and no friendly greeting,the cooked food itself was inedible,being tough and salty
11. August 2014
Rated 5,0 out of 5,0 by noel62 WEDDING STAY.
wonderfull stay made very welcome by staff very easy to find.
10. August 2014