Rated 5,0 out of 5,0 by GK1023 Welcoming staff
Very helpful and welcoming as always. Greeted at front desk. (Would be nice if 1st name could be used).
15. Mai 2013
Rated 3,0 out of 5,0 by bj15 Food poor
Rooms very comfortable breakfast very good but evening meal
not great in particular main course of sirloin steak far from good
uneatable and the other main course a steak pie contained too much gristle.
Also at 9.30/10.00 pm one would expect a quit environment but
there was lots of very young children running around and past our
Probably not the hotels fault but parents not controlling their
You might expect this in a busy hotel but not in the dining room
at that time of night.
13. Mai 2013
Rated 5,0 out of 5,0 by Billsadventure Exceptional Hotel and service
This hotel is great. staff are very welcoming upon arrival no matter what time of day. Rooms are decorated nicely with some good finishing touches like a complimentary bottle of water. I've stayed here twice and enjoyed it both times. There is a nice spirit health club attached to the hotel if you want to get a swim or relax in the hot tub. food was excellent too with free food for the child.
The only negative is that I was looking for a property near the hotel to live as the reason fro my visit and will be locating permanently near the hotel soon, so no more stays unfortunately. I'll still stop up and pay to use their spa facilities though which are great as they are not over crowded.
2. Mai 2013
Rated 5,0 out of 5,0 by Superbee Overall experience
Warm and welcoming Receptionist .
All aspects of the visit were most enjoyable.
Would definitely have a repeat visit.
26. April 2013
Rated 1,0 out of 5,0 by red23 Expected better
Family room we were given was not really big enough; only just managed to get the travel cot to fit after rearranging the furniture in the room. Might have been willing to pay for an upgrade if it had been offered.
No lift. Took several trips to the car to get our luggage into the room.
Not able to eat in the restaurant until 6.30 pm; no early tea offered for children during school holidays. Service not great, incomplete orders and could have tasted better.
Ants in bedroom, bathroom and swimming pool area.
Disappointing stay. Having stayed in other Holiday Inns, I expected a lot better. Glad it was only one night.
25. April 2013
Rated 3,0 out of 5,0 by Mumwith2 Nice room, but rabbit warren hotel and poor restaurant
I stayed overnight with my two children in an executive room, which was very small, but well laid out with the sofa made up as two single beds. The walk from our room to the lounge was incredibly long, going both up and down stairs. What marked our visit mostly though was the fact that it took over an hour for the restaurant to serve up two ordinary mains and another hour for two quite weak desserts to be served (these had to be served in the room as we couldn't wait downstairs anymore). My youngest child had a bit from the children's buffe and then went back to the room. There was no explanation for such poor service, and, as we were on a dinner, bed and breakfast rate, we couldn't enjoy our 3 course dinner, or even 2 courses. The pool is lovely, but it seemed like we were in an airport with so much walking. I have stayed in brilliant Holiday Inns, and cannot understand why this one fell so short.
17. April 2013
Rated 5,0 out of 5,0 by Witho Comfortable bed . Staff friendly and very helpful. Nothing to much trouble
The staff were excellent and friendly and nothing was any trouble. Breakfast was very good and the staff in the dinning room work very hard even when there are lots of people to deal with. Sometimes they were over stretched but still nothing was too much trouble, they were pleasant and helpful. The took the time to stop and ask about the day ahead even when busy.
They cleaned the tables as soon as they became available and kept all customers happy.
I would be happy to stay with yourselves again the girls were brilliant and should get credit.
The reception staff also were friendly and helpful.
Tens you for our stay.
11. April 2013
Rated 4,0 out of 5,0 by Witho Holiday inn - J15 M6
Comfortable and clean accommodation. The difference is the staff. They were great, nothing too much trouble and very helpful. Breakfast staff were especially excellent
10. April 2013