Rated 3.9 out of 5 by 319
Rated 3.0 out of 5.0 by t10sn A quiet room
I stayed for 4 nights due to work. My room was far from reception/lounge and was quiet. I was able to have undisturbed rest.
July 23, 2015
Rated 4.0 out of 5.0 by tomke Komfortables Bett und großartiger Service
So kann man den aufenthalt genissen essn gut und Zimmer sind in einem gutenzustand
July 21, 2015
Rated 3.0 out of 5.0 by Bagginsssss Original room not Clean
After arriving at this Holiday Inn which I have stayed at before, a few weeks ago. On checking in with a long queue I eventually got to my room which on arrival I realised straight away that it had not been cleaned die to coffee, milk sachets, dirty cups and rubbish in the bathroom plus the bed was not made (no tags on pillows)
I went back to reception with my luggage and laptop only to have to queue again, I eventually was given a clean room.
I have decided to point this out as I will be staying in Hotels in Staffordshire/Stoke until November 2015 (between 1 to 4 nights a week) and up until now have never had a bad experience with Holiday Inn.
July 20, 2015
Rated 3.0 out of 5.0 by dccan Short stay experience
I stayed with my family for an occasion. The breakfast was good, but the dinner we had was just average. Wifi experience wasn't very good, you need to pay to get faster access. My experience here was just average.
July 19, 2015
Rated 5.0 out of 5.0 by JSO123 Outstanding Front Desk Service
We booked two rooms at this hotel for our daughter's graduation. One double, which was newly decorated with a walk in shower, one twin, which caused the hotel some administrative problems but eventually they provided a room with 2 double beds which was ideal for my grown up sons. Aaron on the Front Desk sorted out the confusion with the booking and couldn't have been more helpful. David organised for both of my sons to have a packed breakfast to take with them because they had to leave before breakfast was open. You can't ask for better service than that.
Overall the hotel was clean, comfortable and quiet. Ideal for an overnight stay. Breakfast was excellent and good value.
July 17, 2015
Rated 4.0 out of 5.0 by Junder Useful Location
I was visiting relatives and love the pool, It is a safe location but would prefer less stairs to pool.
July 16, 2015
Rated 5.0 out of 5.0 by philandanne Excellent place to stay
This was a really good experience overall.Bedrooms were well furnished and beds very comfortable Breakfast was excellent with everything you could think of and spaces where food had been being replaced immediately Staff were extremely friendly and helpful everywhere in the hotel. Took advantage of the Gym , Pool and Hot Tub which went down well with the men in our party. All in all I would certainly recommend this as a hotel we would use again. Well done Holiday Inn, Stoke-On-Trent !
July 15, 2015
Rated 5.0 out of 5.0 by JaneJ15 Relaxing and comfortable hotel
We enjoyed our stay the only problem we had was with restaurant times.
Dinner was booked for 6pm and the restaurant was not ready to 6.30pm
The second day we booked dinner for 6.15pm and the restaurant was not ready until 6.45pm
July 8, 2015