Rated 4,4 out of 5 by 164
Rated 5,0 out of 5,0 by Tayzyboy Business trip
Great hotel, though rather expensive compared with others in the area (jesmond).
very good onsite italian/english food.
15. August 2014
Rated 3,0 out of 5,0 by RostiS80 B|reak in Newcastle.
This hotel was a lot quieter than the last time we visited. The food in the retaurant is good especially the Pizza. The staff are friendly and helpfull. If you can get a room in the new part of the hotel as the rooms are generally larger. The bar would be great if it had any atmosphere but there was only ever a couple of people in it at any time. If I was in Newcastle in Business I might consider using this hotel again but I wouldn't come here on a liesure break again.
14. August 2014
Rated 2,0 out of 5,0 by Jaz V Poor as usual!
I've stayed at this hotel on several occasions and it mostly disappoints - it was consistently poor again.
Holiday Inn can provide excellent service; the hotel at Brighouse demonstrates this time and time again. If Brighouse is amongst the best in making guests feel welcome then Jesmond sit's alongside the bottom order! In this hotel, platinum members are treated like everybody else - as irritant distractions who get in the way!
I've said it before - get your loo seats fixed! Clean your rooms and make sure there is no curly human hair in the bed!
9. August 2014